Zones, LLC · 17 hours ago
Field Services Technician
Nashville, TN
Full-time
Onsite
Senior Level
$35/hr - $45/hr
5+ years expZones, LLC is a Global Solution Provider of end-to-end IT solutions specializing in various services. As a Field Service Technician, you will provide on-site technical support, installation, and configuration for hardware and software in retail and hospitality environments, while ensuring customer satisfaction and maintaining systems.
Cloud InfrastructureCyber SecurityInformation ServicesInformation TechnologyInternet of ThingsSoftware
Responsibilities
Install, configure and support new hardware and software infrastructure
Ensure that hardware and software systems are maintained
Provide technical support to users with very different levels of IT knowledge and competence
Create work instructions and installation documentation
Act as the liaison between the Zones team and the customer
Travel to customer locations and possess a flexible work schedule, this will require overnight stays
Will be responsible for own vehicle with mileage reimbursement
Provide own cell phone (monthly company reimbursement)
Other duties as assigned
Qualification
Required
High School diploma or equivalent
A minimum of 5 years' experience (7+ years preferred) performing on-site services on Retail POS and Hospitality systems, PC and network systems, related peripherals, cabling, and common software programs and Operating Systems
CAT5/6 cabling, splicing, and testing experience
Access Point experience
Fiber Optic Cabling, splicing, and testing experience
Punch down and Patching experience
Monitor and camera maintenance
Digital Signage experience desired
Apple iOS knowledge
Server and Network rack and stack and connectivity
Familiarity with standard Windows O/S and Office suites
Ability to perform final configuration tasks on customer premises
VOIP experience
Excellent customer service and communication skills
Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer, including vendor warranties
Valid driver's license
Valid Vehicle Insurance
Reliable Transportation
Ability to lift 50 pounds
Lift experience up to 19 feet (Certification is a bonus to have)
Ability to travel up to 75% (including a weekend departure, traveling during off-hours, and frequent overnight stays)
A+ certification
Preferred
Associate's degree in IT preferred
7+ years experience performing on-site services on Retail POS and Hospitality systems, PC and network systems, related peripherals, cabling, and common software programs and Operating Systems
Benefits
Medical, dental and vision coverage
Life insurance
Disability insurance
Voluntary accident, hospitalization and critical illness insurance options
A 401(k) plan with matching provision
Paid time off
Personal sick leave
Company
Zones, LLC
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.
1001-5000 employees
H1B Sponsorship
Zones, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.7M2009-04-02Debt Financing· $0.7M
Leadership Team
Yehia Maaty Omar
Chief Executive Officer
Saad Ayub
SVP, Chief Digital and Innovation Officer
Recent News
MarketScreener
2025-10-17
Company data provided by crunchbase