Service Corporation International · 4 hours ago
Records Quality Specialist
College Park, GA
Full-time
Onsite
Mid Level
4+ years expService Corporation International celebrates lives and their associates. They are seeking a Records Quality Specialist who will audit and review records for accuracy and clarity, assist in project closeout tasks, and create reports to monitor trends and identify gaps in processes.
CommercialFamilyFuneralsService Industry
Responsibilities
Audit folders reconciled by team members to confirm that all pertinent information has been reviewed and updated accurately in spreadsheets
Review spreadsheets for typographical, formatting or procedural errors
Audit scanned documents in electronic system against requirements
Track property inventory changes and update reports accordingly
Ensure document processes have been completed accurately
Assist with training/onboarding of new team members to ensure consistent work practices
Provide status reports to Project Manager to summarize audit findings
Contribute to weekly meetings by updating and addressing quality metrics
Prepare spreadsheets for processing, removing unnecessary information and formatting styles
Identify opportunities to streamline tasks associated with daily work functions
Review multiple data fields including name, address, date and other critical information for completeness and accuracy
Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers
Assist with property verification walks with location maintenance representative
Work with the other departments to ensure database updates are correct and correctly linked system
Assists in creating and implementing improvement solutions to existing processes as well as corporate driven policies and procedures related to field operations
Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines
Backfill for Senior Records Information Specialist when necessary
Assists Project Manager with analyses and spreadsheet (Excel) preparation
Assists in defining, measuring and tracking key performance indicators to drive and support the records team
Qualification
Required
High school diploma or equivalent; Bachelor's degree in Business, Accounting or Finance or relevant field of study preferred
A minimum of 4 years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records), metric reporting and data analysis
Strong problem solving abilities
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
Highly detail-oriented with a careful eye for quality control and presentation of work
Ability to travel 50%
Intermediate Excel skills (complex formulas, pivot-tables, v-lookups and other intermediate functions)
Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints
Advanced verbal and written communication skills, including the ability to create presentations and speak in front of groups
Preferred
Bachelor's degree in Business, Accounting or Finance or relevant field of study
Lean/6-sigma experience a plus
Knowledge of Funeral and/or Cemetery field operations preferred
Company
Service Corporation International
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.6B2024-09-12Post Ipo Debt· $800M
2021-05-24Post Ipo Debt· $800M
1974-05-14IPO
Leadership Team
John Faulk
Senior Vice President, Revenue and Business Development
Recent News
2025-11-05
Company data provided by crunchbase