MSU Residential and Hospitality Services · 4 days ago
Event Student Supervisor Intern
Center, IN
Internship
Onsite
Intern
$17/hr - $17/hrMSU Residential and Hospitality Services is seeking an Event Student Supervisor Intern to assist in coordinating and managing events at the Kellogg Center and offsite catering locations. The intern will work closely with event managers to ensure events run smoothly, provide excellent customer service, and oversee a team of student staff.
Hospitality
No H1B
Responsibilities
Connect with manager and getting timeline and details of event
Provide transportation to offsite events
Give direction to your team on the event and assign tasks
Ensure the event set up is to the specifications of the event order
Connect with the kitchen to ensure food will be ready for the start time of the event
Connect with contact for event and assist in making sure they are happy
Provide training and guidance to the staff working the event
Monitor performance and give feedback
Make sure meals and beverages are served and that customers are happy
Make sure all service standards and policies are being kept
Providing leadership and motivation to insure positive environment and culture of team
Handle guest/client concerns and react quickly and professionally getting guides from manager as needed
Ensure bartenders are following guidelines and policies
Assist in tear down and clean up event space and transporting back from offsite events
Make sure staff finish up on any stay late duties
Make sure any add on or additional charges are added so they can be charged
Follow up with a recap of the event to keep manager and sales updated
Qualification
Required
Be enrolled as a student at Michigan State University (during academic year)
Demonstrated commitment to outstanding customer service
Must be positive and respectful, especially when serving a diverse population
Experience in leadership or supervision skills
Flexible schedule with nights and weekend availability
Ability to balance administrative duties and floor management
Self-motivated, enthusiastic and team player
Good communicator
Problem solving skills
Eye for detail
Basic computer skills
Customer service mind set
Must be able to work weekdays and weekends, football games, some holidays (Easter, Mother's Day, Father's Day), varying times, mornings and evenings
Must be able to work during the Summer (May through August)
Preferred
Hospitality Business majors preferred
Completed ServSafe certification
Cover Letter
Student or Non Student Schedule
Company
MSU Residential and Hospitality Services
Residential and Hospitality Services provides a safe and inclusive environment while holistically enriching and advancing the life of every Spartan.
Founded in 1855
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase