Check Point Software · 9 hours ago
Diamond Services Engineer
Irving, TX
Full-time
Hybrid
Senior Level
5+ years expCheck Point Software is a leading vendor in Cyber Security, dedicated to addressing sophisticated threats and attacks. The Diamond Services Engineer will provide technical support to customers, ensuring successful installations, maintenance, and resolution of technical issues while developing troubleshooting skills on Check Point products.
Cyber SecurityHardwareIT ManagementNetwork SecuritySoftware
No H1B
Responsibilities
Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment
Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
Occasional travel to customer sites in the US and Canada is required as needed
Ensures management of customer expectations and resolution of technical issues in a timely manner
Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies
Qualification
Required
5-8 years of relevant enterprise level networking and Internet Security technology experience
Experience with Check Point products required
Strong understanding of networking and operating system functions of RHEL or other Linux based servers
Experience configuring and troubleshooting VPN technologies
Strong understanding of the OSI model on Layers 1-4
Experience with traffic analyzing tools like Wireshark
Understanding of how common TCP/UDP connections are established based on their protocol
Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP
Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash
Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues
Must be eligible to work in country of residence without sponsorship from an employer now or in the future
This is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present
Company
Check Point Software
Check Point Software Technologies Ltd.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-03Post Ipo Debt· $1.75B
2014-01-01Post Ipo Equity
1996-06-28IPO
Leadership Team
Nadav Zafrir
Chief Executive Officer
Jonathan Zanger
Chief Technology Officer
Recent News
2026-01-20
Company data provided by crunchbase