Squirrel Hill Health Center · 1 day ago
Behavioral Health Practice Support Specialist
Squirrel Hill Health Center is dedicated to providing high-quality, patient-centered care to individuals of all backgrounds. We are seeking a Behavioral Health Practice Support Specialist to join our team and support our Behavioral Health and SUD Teams.
DentalHealth CareHealth InsuranceMedicalPharmaceutical
Responsibilities
Provide administrative support to Behavioral Health/SUD Teams
Schedule appointments, verify insurance, and collects co-pays or sliding scale fees
Greet patients, assist with check-in/check-out, and coordinate follow-up appointments
Maintain patient records, prepare packets, and handle insurance authorizations
Call patients for appointment reminders and rescheduling
Attend and participate in weekly department meetings
Collaborate with SHHC staff to ensure quality care and maintain confidentiality
Qualification
Required
High school diploma or GED required
Minimum 2 years of experience in a behavioral health setting
Strong interpersonal, communication, and organizational skills
Proficiency in computers, EHR, medical terminology, ICD-10, CPT coding, and insurance knowledge
Commitment to serving low-income and underserved populations
Must have all CDC-recommended immunizations, including annual Flu vaccine
Preferred
Knowledge of a second language, such as Spanish or Nepali is a plus
Experience in medical office settings (behavioral health preferred)
Ability to communicate effectively with diverse clients
Respectful team collaboration and attention to detail
Company
Squirrel Hill Health Center
Squirrel Hill Health Center offers medical, behavioral health, women's health, pharmacy, insurance, care navigation, and dental services.