Salute EMEA · 1 day ago
Multi Skilled Operator
Aberdeen, SD, Aberdeen, SD, US
Full-time
Onsite
New Grad, Entry LevelSalute EMEA is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. They are seeking a dynamic and experienced Multi Skilled Operator (MSO) to ensure that all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency while providing comprehensive support for IT infrastructure.
Information TechnologySoftwareTelecommunications
Responsibilities
Ensure that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency
Perform planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues
Interact with Data Center Operators (DCOs), clients, and vendors
Provide comprehensive data center white space support for IT infrastructure, including monitoring, troubleshooting, reporting, and day-to-day maintenance
Use event monitoring and management systems to provide notifications and escalations to stakeholders during service outages
Work with senior colleagues, team members, vendors and other stakeholders to test and install data center infrastructure equipment and services
Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA
Work closely with vendors to resolve service-affecting incidents and/or outages
Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved
Perform maintenance as needed/directed
Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures
Perform consolidated event management for all monitored equipment at the data center site
Provide monitoring and overall support, ensuring successful operation of all site facility and other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
Generate end user performance reports as needed
Troubleshoots and resolves client-side problems, when so required
Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders
Monitor capacity utilization
Manage/Monitor physical access to data centers
Successfully execute Emergency Operating Procedures (EOPs), when so required at site
Train new staff on all processes and procedures that relate to all of the above
Qualification
Required
Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems
Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more
Work with senior colleagues, team members, vendors and other stakeholders to test and install data center infrastructure equipment and services
Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA
Work closely with vendors to resolve service-affecting incidents and/or outages
Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved
Provide data center white space support to managed services, including, but not limited to: routers and switches, other customer or self-owned digital infrastructure
Perform trouble isolation and resolution as needed
Perform maintenance as needed/directed
Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures
Perform consolidated event management for all monitored equipment at the data center site
Provide monitoring and overall support, ensuring successful operation of all site facility and other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
Experience from stacking and racking of servers to battery/power and structured cabling
Generate end user performance reports as needed
Troubleshoots and resolves client-side problems, when so required
Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders
Monitor capacity utilization
Manages/Monitors physical access to data centers
Successfully execute Emergency Operating Procedures (EOPs), when so required at site
Trains new staff on all processes and procedures that relate to all of the above
Good analytical and problem-solving skills. Must be able to logically analyze, isolate and resolve site and customer-facing service issues. Proficient in monitoring and troubleshooting
Good English communication skills, both verbal and written
As a condition of employment, the employee must successfully complete a background investigation
Preferred
Bachelor's degree or equivalent work experience preferred
Proven track record of success and delivering results
Strong interpersonal and relationship-building skills, conducive to team development
Physical work ability to lift 18-23kgs (40-50lbs) on a regular basis, and able to use server lift or pallet jacks
Military experience would be an advantage
Benefits
8 company-paid holidays
2 floating holidays
PTO
Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1.
Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.
Company
Salute EMEA
We are global data centre experts who exclusively serve the data centre industry, helping you solve your most pressing challenges, from increased demand for AI and High Performance Compute environments to the shortage of skilled talent and increased sustainability pressures.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-27Acquired
Company data provided by crunchbase