Action Against Hunger USA · 3 hours ago
Finance, IT and Administration - Office Manager
Action Against Hunger is a nonprofit organization committed to ending world hunger through innovative solutions and advocacy. The Office Manager will ensure the New York office is well-maintained and organized, serve as a liaison between employees and external parties, and handle various clerical and administrative duties to improve office processes and procedures.
Communities
Responsibilities
Maintains office services by:
Managing the relationship with the building administration to ensure the high quality of services
Controlling correspondence
Operating the phone system making sure phone messages are accurately recorded & distributed
Answering general enquiries received by phone, fax, or email
Meeting and greeting guests and walk-ins
Handling the office mail distribution; helping with outgoing express packages and mailings
Coordinating meeting rooms capacity, scheduling meetings, and providing support when necessary(meeting rooms equipment)
Organizing and managing the storage closet and kitchen
Ensuring maintenance of the office furniture including desks, chairs, cabinets, etc
Overseeing the office space, keeping all postings and equipment up to code
Assisting headquarter staff with their office needs including use of the telephones, computers, and printers
Receiving incoming supplier invoices and organizing these for the finance department
Regularly updating the headquarters (HQ) Security Protocols
Anticipating & planning for additional coverage of Action Against Hunger -USA’s office reception area
Organizes visas for HQ staff
Maintains database of general contact information for HQ and field employees
Obtains updated contact lists from other Action Against Hunger HQs & shares these with the New York office
Prepares new employee’s desk and provides office materials
Provides office orientation for new staff
Estimates and establishes cost parameters and budgets for office purchases
Maintains records of purchases, pricing, and other important data
Reviews and analyzes all vendors/suppliers, supply, and price options
Develops plans for purchasing equipment, services, and supplies
Negotiates the best deals for pricing and supply contracts
Ensures that the products and supplies are high quality
Maintains and updates a list of suppliers and their qualifications, delivery times, and potential future development
Assists the Finance Team settling invoices and contracts for consultants at the HQ level, helping to disseminate policies and procedures among the teams
Works with team members and the Finance, IT and Administration to complete duties as needed
Collaborates with the DC Office Manager to manage the travel management system (Concur) and relationship with travel management company (Gordian Travel)
Serves as the admin for the travel management system (Concur)
Books travel for HQ staff & assists with changes to their travel bookings
Tracks & reports on the difference in HQ tickets costs (advance purchase vs last minute fares)
Tracks & reports on all changes made on HQ flight tickets (including change fees, additional ticket costs, refunds, extra luggage fees, cancellation fees, unused tickets)
Books accommodations for AAH employees and visitors who come to attend meetings or workshops in NY
Qualification
Required
A bachelor's degree is required
Experience working in a customer service role, responding to staff and clients from a wide range of cultures and professional backgrounds
Expert user of MS Office 365 Suite and Adobe Pro. Comfortable working with computers with minimal IT support and needed
Ability to take initiative and prioritize multiple tasks with minimal supervision
Experience working in an environment which requires a high level of flexibility
Strong organizational skills and demonstrable attention to detail. Experience managing multi-faceted projects
Genuine interest in and commitment to the humanitarian principles of Action Against Hunger
Excellent interpersonal skills, ability to work both independently and as a member of a team
Fluent written and spoken English
Must be authorized to work in the US if not a US citizen
Preferred
Experience performing activities related to Logistics is a plus
Knowledge of French or Spanish preferred
Company
Action Against Hunger USA
Across 55 countries and nearly 45 years , we have led the global fight against hunger. We save the lives of children and their families.
Funding
Current Stage
Late StageRecent News
Prolific North
2026-01-13
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