OHSU School of Dentistry · 3 hours ago
Systems Application Analyst
US-OR-Portland
Full-time
Hybrid
Entry Level
$37.61/hr - $37.61/hr
1+ years expOHSU School of Dentistry is part of the Cascade Life Alliance, which serves as the federally designated organ procurement organization. The Systems Application Analyst role involves maintaining and troubleshooting department-specific technology and equipment while providing training and support to staff, ensuring smooth operations in collaboration with various stakeholders.
Higher Education
Responsibilities
Order, receive, log, store, and distribute physical equipment
Setup and maintain organization systems for physical equipment, which can be used by support and remote staff
Manage physical assets and leasing in asset tracking software
Prepare and distribute new hire equipment, and setup equipment for new workstations as needed
Proactive asset management such as identifying out of warranty devices, software upgrades etc
Troubleshoot equipment and software as needed Triage, delegate and complete IT related CLA Technical Assistance Tickets and OHSU IT tickets
Work closely with OHSU ITG for resolution of technical issues
Schedule and host drop in office hours tech support
Collaborate with vendors to establish routine maintenance, deployment plans, software upgrades, and organize required trainings
Research new software applications as assigned
Design, develop and document new applications, equipment or technology workflows
Deliver new hire and employee trainings as needed
Hosting occasional basic education sessions ("what is the Internet", "Computer tips and tricks", "basic online security")
Assist in maintenance and development of IT related content for SharePoint site
Assist various departments in streamlining tech processes
Provide user application support (Outlook, Excel, PowerBI Online, WebEx phone calling and recording, etc.)
Develop and provide basic IT education modules and resources including tailored education for staff in need of additional support
Be available for in person and remote office assistance including with hybrid conference tools, presentations, troubleshooting and support
Qualification
Required
Bachelor's degree in computer science, a related field, or a clinical field and one year work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Associate's degree in computer science, a related field, or a clinical field and two years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Three years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Equivalent combination of education and experience where one year of experience will be substituted for an Associate's degree and two years of experience will be substituted for a Bachelor's degree
Ability to work independently
Ability to collaborate with a team
Ability to multitask and prioritize tasks
Ability to manage multiple projects on an ongoing basis with excellent attention to detail
Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems
Strong critical thinking skills
Strong interpersonal skills
Strong written, verbal and listening communication skills
Ability to manage and maintain documentation and processes
Experience in a healthcare or professional setting
Experience delivering trainings and presenting
Experience with project management tools
Experience with settings involving PHI and confidential information
Current driver's license
Company
OHSU School of Dentistry
The School of Dentistry shares the mission of the Oregon Health & Science University to provide educational programs, basic and clinical research, and high-quality care and community programs.
201-500 employees
H1B Sponsorship
OHSU School of Dentistry has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase