Customer Care Representative jobs in United States
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Best Buy · 16 hours ago

Customer Care Representative

position9390 Gateway Dr. Suite 100
timeFull-time
remoteHybrid
seniorityEntry Level
money$15.82/hr - $24.12/hr
date1+ years exp

Best Buy Health is focused on empowering people to age independently and safely through technology and human connection. They are seeking a Customer Care Representative to handle calls from customers and caregivers regarding billing, service plans, and technology troubleshooting, while ensuring compliance with regulations.

E-CommerceInternetRetailShopping
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H1B Sponsor Likelynote

Responsibilities

Respond to high volume of inbound calls from new and existing subscribers
Actively listen, provide supportive responses and address customers’ needs
Recommend products and services that align with customers’ needs
Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA)

Qualification

Customer service experienceCall center experienceTechnology-focused industryActive listening

Required

1 year of customer service or call center experience

Preferred

Experience working in a fast-paced call center environment
Experience working in a technology-focused industry
Experience working with senior-aged customers

Benefits

Generous Best Buy employee discount
Physical and mental well-being support
Financial savings and retirement resources
Tuition reimbursement

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
dateFounded in 1966
location
Bloomington, Minnesota, USA
people-size10001+ employees
web-link
https://www.bestbuy.com/

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile

Recent News

Mercury News
Best Buy preps shutdown in San Jose ahead of fitness center opening
2026-01-22
San Diego Union-Tribune
Why this San Diego Best Buy is closing next month
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
Best Buy to close longtime Santana Row location, 60 employees could face layoffs
2026-01-21
Company data provided by crunchbase