Deel · 11 hours ago
GTM Enablement Manager, Client Success
United States
Full-time
Remote
Mid Level
3+ years expDeel is an all-in-one payroll and HR platform for global teams, dedicated to transforming how global talent connects with companies. The GTM Enablement Manager will be responsible for developing and delivering enablement programs to enhance Customer Success teams' capabilities and drive measurable client outcomes.
Bookkeeping and PayrollComplianceHuman ResourcesRecruiting
Responsibilities
Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs
Translate business priorities (adoption, retention, expansion, efficiency) into structured, outcome-driven enablement programs for CS roles
Act as a thought partner to CS leadership on capability gaps, readiness needs, and skill development priorities
Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application
Partner with Subject Matter Experts, Product Enablement, and Instructional Design to create high-quality, role-specific learning experiences
Ensure programs are practical, scenario-based, and directly applicable to real client conversations and workflows
Enable CSMs to confidently drive product adoption, value realization, and renewal readiness
Partner with Product and Customer Education to reinforce best practices for ongoing client enablement
Use customer insights, CS feedback, and performance data to identify adoption or retention gaps and design targeted enablement interventions
Define program milestones and success metrics aligned to CS and GTM goals
Track KPIs and report regularly on enablement progress, outcomes, and impact
Set clear expectations with stakeholders and provide ongoing feedback and recommendations
Qualification
Required
3+ years of relevant experience in enablement, program management, Customer Success, Sales, or a related role
Strong understanding of Customer Success motions, with at least 2 years of experience working in or closely with CS, Onboarding, or a revenue-impacting role
Experience designing and delivering enablement programs for global, distributed teams
Ability to translate complex product, process, or domain knowledge into clear, actionable learning
Excellent project management and organizational skills; able to balance multiple priorities in a fast-paced environment
Confident facilitator, coach, and communicator with strong presentation skills; fluent in English
Highly collaborative, able to build trust and influence across CS, Product, Enablement, and cross-functional teams
Data-informed and outcomes-focused, with experience defining and tracking enablement KPIs
Self-directed, proactive, and comfortable operating as a single owner with high situational awareness
Passion for learning, development, and helping others succeed
Experience working in a high-growth technology or SaaS environment
Benefits
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
Company
Deel
Deel offers a unified platform that supports payroll, HR, compliance, and workforce management across global teams.
5001-10000 employees
H1B Sponsorship
Deel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (35)
2023 (16)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$1.28BKey Investors
CoatueSpark CapitalAndreessen Horowitz
2025-10-16Series E· $300M
2025-02-04Secondary Market· $300M
2024-12-26Undisclosed· $3M
Leadership Team
Alex Bouaziz
Co-founder & CEO
Shuo Wang
Co-Founder & CRO
Recent News
WSJ.com: US Business
2026-01-24
2026-01-24
Company data provided by crunchbase