Citi · 5 hours ago
Mortgage Area Lending Manager - Florida
Fort Lauderdale Florida United States
Full-time
Hybrid
Senior Level
$180K/yr - $180K/yr
6+ years expCiti is a leading global bank, and they are seeking a Mortgage Area Lending Manager to oversee a team of lending officers and manage operations within a defined geographic area. The role focuses on driving sales, maintaining customer satisfaction, and developing strategic relationships to achieve business goals.
BankingFinanceFinancial Services
Responsibilities
Executes the sales business within a defined geographic area; market volume in excess of $250 million, approximately 40 branches; and has direct management of 12 - 15 lending officers
Manages a sales team which drives loans as well as complex/high net worth individual loans to drive results while maximizing customer satisfaction to meet the needs of the clients
Places focus on the consistent deployment of all management routines that drive performance and outbound calling by encouraging and rewarding daily participation
Establishes and maintains key relationships and business contacts within the community and targeted industry segments to create opportunities for growth
Coaches/mentors all lending officers to ensure they achieve their individual performance plan
Spends majority of time in the field with sales team and bank branch personnel
Conducts frequent sales meetings for team
Prioritizes, manages and communicates promotional campaigns and product initiatives
Utilizes analytical information provided and real time experience in the area, analyze trends in both local/niche market and customer profiles to identify potential sales opportunities
Maximizes the profit contribution from retail originations
Works in partnership with the branch business to execute delivery of mortgage products. Works in partnership with the other business segments in executing cross-sell opportunities
Accountable for attaining origination, revenue, recruiting/attrition, compliance and profitability goals as well as meeting various imposed deadlines
Establishes and implements marketing strategies for the designated geography. Identify appropriate local business industry conferences and events for staff members to attend, prepare business justification, organize and present when appropriate
Serves as expert for all branch and field personnel in assigned area
Manages all possible related operations subject to volume/expense/regulatory/compliance issues by originating high quality mortgage loans for resale in secondary markets and portfolio
Acts as liaison for escalated issues both from an operations and customer service standpoint
Identifies and develops existing staff to build bench strength. Responsible for hiring home lending officers in assigned area
Responsible for the execution of the performance management process of the area sales team
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Qualification
Required
6-10 years of relevant experience
Working knowledge of branch based business
Previous management experience required
Proven experience in growing Retail banking business in different economic cycles and achieving sales targets
Proven experience in leading, managing, motivating and retaining a sales force
Proven ability to identify key customer needs and to develop programs, processes or products that meet those needs
Process orientated, results driven
Ability to lead and manage a diverse sales force, using multiple channels with a diverse client population
NMLS registration; Safe Act compliant
Bachelor's/University degree
Preferred
Master's degree preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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