Dallas College · 17 hours ago
IT System Engineer I-1
Dallas College is a large community college system in Texas serving over three million students since 1965. The IT Systems Engineer I will implement, maintain, and support the college's IT infrastructure, ensuring systems are reliable, secure, and efficient to meet business and educational objectives.
Higher EducationTrainingVocational Education
Responsibilities
Install, configure, and deploy hardware and software, including storage systems, networking devices, operating systems, and end-user devices
Perform regular maintenance tasks to ensure the reliability, security, and performance of all IT systems
Create and maintain comprehensive documentation for system configurations, procedures, and user guides
Keep accurate records of system changes and maintenance activities
Troubleshoot and resolve hardware, software, and network issues with minimal oversight
Provide technical guidance and support to other IT staff and end-users
Monitor system performance and capacity, making recommendations for improvements as needed
Maintain and implement security measures to protect IT systems from cyber threats and unauthorized access
Ensure compliance with all security policies and regulations
Collaborate with various teams across the organization to understand requirements, configure, and test new IT solutions
Research and evaluate innovative technologies to improve IT infrastructure and operations
Evaluate hardware and software products to determine their suitability for the organization's needs
Completes required Dallas College Professional Development training hours per academic year
Perform duties as assigned, maintaining all standards in accordance with Dallas College policies and procedures
Dallas College professional development hours per academic year
Perform other duties not listed as assigned
Qualification
Required
Strong analytical and problem-solving skills with the ability to troubleshoot complex issues effectively
Self-motivated and able to manage and prioritize tasks in a dynamic, fast-paced environment
Familiarity with project management methodologies
Ability to occasionally lift and move equipment weighing up to 50 pounds
Comfortable working in environments with audio-visual equipment and varying light conditions
Bachelor's degree OR 5 years equivalent of experience in a related field. An equivalent combination of education and experience is acceptable
Official transcripts will be required
Ability to maintain the security or integrity of the critical infrastructure of Dallas College
Dallas College professional development hours per academic year: All employees are required to complete a minimum of 19 hours; People leaders are required an additional 16 hours of leadership development
Preferred
CompTIA A+ or CAPM certifications are preferred
Company
Dallas College
Dallas College is a community college that provides higher education, technical and vocational degrees that help in workforce development.
Funding
Current Stage
Late StageTotal Funding
$24.81MKey Investors
Generation HopeTexas Workforce CommisionNational Science Foundation
2024-09-12Grant
2023-12-07Grant· $1.01M
2023-05-11Grant
Leadership Team
Recent News
Dallas Innovates
2026-01-16
Government Technology US
2025-10-28
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