Dexian · 17 hours ago
Branch Operations Specialist
San Diego, CA
Full-time
Onsite
Senior Level, Lead/Staff
$75K/yr - $80K/yr
8+ years expDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. The Branch Operations Officer plays a critical role in providing personalized banking services, operational leadership, and ensuring exceptional client experiences, while collaborating closely with the Branch Manager to foster branch growth and client retention.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Akash Spolia
Responsibilities
Provide strong operational leadership, guidance, and support to branch staff
Schedule and manage branch staffing to ensure optimal coverage and customer service
Ensure compliance with bank policies, procedures, and applicable state and federal regulations
Maintain branch security through training staff on security protocols and managing security measures (keys, combinations, cash limits, etc.)
Oversee and review branch documentation, operational reports, and certifications to maintain accuracy and compliance
Approve transactions within assigned limits, manage exceptions, and perform supervisory overrides as necessary
Manage and resolve complex customer inquiries, account disputes, and escalations professionally and efficiently
Perform various operational tasks, including teller transactions, new account openings, and routine branch maintenance duties
Collaborate closely with the Branch Manager to achieve targeted deposit growth through sales programs, client prospecting, business development, and client relationship management
Actively participate in promotional activities and community engagement, including at least 10 hours of CRA volunteer work annually (compensable)
Other duties and responsibilities as assigned by management
Directly manage and supervise up to 5 branch employees, including Client Service Representatives and New Account staff
Conduct regular performance evaluations, provide training, development, and coaching to staff
Manage employee scheduling, confirm accurate timekeeping, and assist Branch Manager with performance management tasks
Oversee critical operational tasks, such as processing daily large transaction reports, NSF exception items, and compliance-related documentation
Qualification
Required
Minimum of 8 years of banking experience, including at least 4 years in a supervisory role
Minimum of 4 years of direct operations experience in retail banking
Proficiency in MS Word, Excel, Outlook, and core banking systems
Preferred
Notary Public designation preferred
Benefits
Compensable
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase