CRH · 5 hours ago
Business Application Manager
Atlanta, GA
Full-time
Hybrid
Senior Level
7+ years expCRH is a leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. The Business Application Manager will lead the Enterprise Applications team, focusing on managing software vendor relationships, translating business needs into scalable solutions, and driving continuous improvement in application performance.
Building MaterialConstructionManufacturing
Responsibilities
Configure, administer, and optimize the software in the business enablement space (i.e.: Autodesk, Smartsheet, Scribe, ServiceNow, Coupa, etc.)
Maintain environments, security roles, data integrations, and release management (Dev/Test/Prod)
Establish and enforce governance standards (naming conventions, solution lifecycle, ALM, documentation)
Work with business leaders and software vendors on RFPs, new contracts, and contract renewals
Facilitate discovery with business stakeholders to capture requirements, process maps, and success metrics
Translate requirements into user stories/acceptance criteria; prioritize backlog and roadmap
Lead configuration/build, testing, and deployment (including UAT and training)
Monitor adoption, performance, and feedback; iterate solutions to improve usability and outcomes
Create and maintain documentation (runbooks, data models, SOPs, knowledge articles)
Partner with data/IT teams to ensure high quality data flows, master data alignment, and API/ETL integrity
Implement role based access controls and audit trails; ensure compliance with IT, Information Security, and regulatory standards
Track and remediate platform risks; manage vendor relationships and roadmap alignment
Develop training assets, how to guides, and release notes; deliver workshops and office hours
Champion change management: communications, adoption strategies, and stakeholder engagement
Serve as Level‑2/3 support for complex issues; coordinate with vendors/IT support where needed
Provide people leadership/management to a team of two to four application analysts under the supervision of the Director, Enterprise Applications
Perform performance reviews and hold regular feedback conversations with direct reports
Ensure team members understand business processes and facilitate work in a timely, efficient manner to meet the needs of our stakeholders
Hold team members accountable to follow all defined processes and procedures; collaborating with them to develop new procedures where needed
Prioritize the creation, storage, and organization of a system and team documentation knowledge base to ensure all solutions delivered are thoroughly understood, documented, and transitioned well to Application Support and the Service Desk
Drive the strategy, roadmap, execution, and optimization of the enterprise application portfolio with a cloud smart, vendor-supported philosophy
Partner with key business stakeholders on behalf of the Enterprise Applications team to deliver high-quality strategic solutions that enable enterprise process efficiency, visibility, insights, and structure
Ensure the team appropriately executes project tollgate processes for all assigned initiatives
Work closely with the SAP Center of Excellence, ERP Optimization Team, Technical Developers, and Integration Engineers to ensure integrations between key enterprise applications and SAP are designed, developed, and supported appropriately
Qualification
Required
Bachelor's degree in Information Systems, Finance, Accounting, or similar discipline
At least 7+ years of increasingly responsible experience in IT Enterprise Application functional roles
Minimum 5+ years of experience administering a variety of enterprise applications
Experience with Microsoft Office applications such as Excel, PowerPoint, SharePoint, Teams, & Visio
At least 2+ years experience with IT Service Management platforms; ServiceNow preferred
3+ years experience in a team leadership role
Strong skills in relationship building among business stakeholders & colleagues
Strong verbal and written communication skills, able to adapt communication and key messages to the audience
Excellent documentation skills are required, including requirements, functional design or configuration, test scripts, and process flows
Facilitates the end‑to‑end Agile lifecycle including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives
Thorough understanding of IT processes, specifically change management
General understanding of project management
Insightful and analytical contributor who provides valuable observations
Problem solver with the ability to break down complex situations and provide solutions
Proactive contributor who can work in a fast-paced, growing, and dynamic environment
Advanced analytical, diagnostic, and technical skills
Strong understanding of corporate business processes, including fundamental accounting and finance concepts, including forecasting, budget cycles and corporate reporting requirements preferred
Preferred
CSM, CSPO, PMI-ACP, or PMO certifications preferred
Experience in a global, complex, multi-national manufacturing environment preferred
Benefits
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
Company
CRH
CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.
10001+ employees
H1B Sponsorship
CRH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-07-21IPO
Leadership Team
Jim Mintern
Chief Executive Officer
Alan Connolly
Director of Strategic Finance
Recent News
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