Sitreps 2 Steercos · 7 hours ago
Forward Deployed Engagement Manager
Washington, DC
Full-time
Onsite
Mid, Senior Level
$164K/yr - $245K/yr
3+ years expSitreps 2 Steercos is a leading technology company at the forefront of the AI revolution, assisting the U.S. government and allied partners in leveraging AI for national security missions. They are seeking an Engagement Manager to lead the delivery of AI solutions, manage customer relationships, and ensure successful implementation of projects in a fast-paced environment.
Higher Education
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Manage customer relationships from the executive to the end user
Be forward deployed with customers to scope agentic workflow use cases that the engineering team will build and refine
Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
Oversee onboarding and successful implementation of customer accounts
Qualification
Required
An active TS/SCI clearance
3+ years of work experience succeeding in stakeholder management or customer-facing role
A basic understanding of the ML operations process
A track record of structured, analytics-driven problem solving
Excellent verbal and written communication skills
Willingness to travel 50% of the time to Europe, the Pacific, or the Middle East
Preferred
10+ years of professional experience, often in a customer-facing technical program management role in industry or government
Prior experience at an API technology company and / or managing technical customers using an API
Proficiency in Python, SQL or other programming languages
Benefits
Comprehensive health, dental and vision coverage
Retirement benefits
A learning and development stipend
Generous PTO
A commuter stipend
Company
Sitreps 2 Steercos
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase