By Light Professional IT Services · 10 hours ago
Senior Hardware/Software Installation Technician (Survey Team Lead)
United States
Full-time
Remote
Senior Level
5+ years expBy Light Professional IT Services LLC is a leading provider of innovative IT services and communications support to the Department of Defense and Federal Agencies. They are seeking a Senior Hardware/Software Installation Technician to lead technical site surveys for a critical US Military IT modernization program, overseeing the installation of hardware and software solutions while mentoring junior technicians.
GovernmentInformation ServicesInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead physical site surveys at military installations (CONUS and OCONUS) to validate power, space, cooling (HVAC), and connectivity requirements for new equipment deployments
Analyze existing network infrastructure (fiber/copper cabling, patch panels, conduit) to determine upgrade requirements
Develop comprehensive Site Survey Reports (SSRs) and Installation Design Plans (IDPs), including floor plans, rack elevation diagrams, and power calculations
Generate accurate Bills of Materials (BOMs) to support procurement and logistics for upcoming installations
Perform installation, configuration, and troubleshooting of IT hardware (routers, switches, crypto devices, and UPS units) and associated software/firmware
Load and configure operating systems (Windows/Linux) and apply system baselines (e.g., STIGs) in accordance with DoD cybersecurity standards
Conduct "burn-in" testing and validation of systems prior to final acceptance
Troubleshoot complex hardware/software interoperability issues in the field, coordinating with backend engineering teams for resolution
Act as the primary technical liaison between the Program Management Office (PMO) and the site customer (bases, camp, posts, and stations)
Create and maintain engineering drawings using Microsoft Visio or AutoCAD
Ensure all field activities comply with safety regulations and military installation access procedures
Provide After Action Reports (AARs) and daily status updates during travel
Ensure personnel remain up to date and current on all required training and certifications
Qualification
Required
Bachelor's degree in IT/Engineering or 6+ years of relevant field experience in lieu of a degree
5+ years of experience in hardware/software integration and structured cabling
Proven experience conducting site surveys for DoD or Federal Government environments
Proficiency in Microsoft Visio for creating network diagrams and rack elevations
Strong understanding of power requirements (NEMA plugs, UPS sizing, BTU calculations)
Knowledge of fiber optic and copper cabling standards (single-mode, multi-mode, CAT6)
Active Secret Clearance
Must be able to travel 90% of the time on deployments for both CONUS and potentially OCONUS locations
Ability to lift and carry equipment up to 50 lbs; ability to work in confined spaces (server closets, raised floors)
Preferred
US Army Signal Brigade / DISA / DoDIN network installation/modernization experience
Computer Aided Design (CAD) Information Technology
BICSI Technician or RCDD certification
Top Secret clearance
Company
By Light Professional IT Services
BY LIGHT Professional IT Services is a provider of IT, cloud, cyber and infrastructure solutions to the US Federal Government.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-05-31Acquired
Leadership Team
Bob Donahue
CEO By Light
Mike Bowser
Chief Operating Officer
Recent News
2026-01-07
2025-12-01
2025-10-09
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