JASA · 5 hours ago
Program Director - Help Center & Senior Community Connections
247 West 37th Street, New York, NY, US
Full-time
Hybrid
Mid Level
$77K/yr - $80K/yr
3+ years expJASA is a social service agency for older adults living in New York City, seeking a dynamic Program Director to lead their Help Center and Senior Community Connections programs. The director will manage staff, oversee program quality, and ensure clients receive high standards of care through various support services.
Financial ServicesVenture Capital
Responsibilities
Communication with multiple philanthropic funders, preparing and submitting reports, and responding to funder requests in a timely manner
Utilizing client record database to monitor service units and analyze program outputs
Supervision of staff across four boroughs, including Master’s level social workers, case managers and registered nurse in the following areas:
Information and assistance on all long term care services/supports
Conducting comprehensive screenings and assessments with individuals over the phone or in-person, in order to create and complete service plans
Provision of off-site visits to select persons in their residences, acute, sub-acute, and chronic care facilities, as appropriate
Compliance with all applicable funder and JASA Standards when interacting with all clients and performing all other job functions
Develop relationships internally and externally in an effort to perform outreach and education activities with groups to increase awareness of the program, its core functions, its objectives and value to the community
Identify team knowledge gaps and participate in professional trainings to acquire and update skills
Provide supervision, address job performance and conduct annual performance reviews in accordance with social work, agency and funding source standards
Work with HR to recruit and interview employment candidates
Work under supervision of JASA’s Senior Director, Care Management & Information Services and contribute to the leadership of the portfolio
Perform other tasks as requested or assigned
In all responsibilities listed above, utilize a strength based, person centered approach to support the individual’s independence and self-determination while working with a diverse population and respond to all individuals in a professional, non-judgmental and culturally appropriate manner
Qualification
Required
Graduate of an accredited university with a Masters Degree in Social Work, Counseling, Gerontology or other related field
Minimum of 3-5 years post-master's level experience in social services with supervisory experience
Strong understanding and knowledge of the long-term care support services available to aging adults in New York City
Familiarity with the older adult and people with disabilities populations
Demonstrated organizational skills and ability to provide professional supervision and leadership to staff
Basic computer skills and knowledge of Google suite, video conferencing and client databases to enhance effective remote work
Familiarity with program development, reporting, data collection and analysis
Ability to travel across New York City, mainly the Bronx, Brooklyn, Manhattan and Queens
An understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values have as they relate to serving clients
Benefits
Comprehensive benefits package
Free CEUs through our internal training program
Company
JASA
JASA is the go-to non-profit serving older New Yorkers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kathryn Haslanger
CEO
Matthew LoCurto, CPA
Chief Financial Officer
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