Turning Point of Central California, Inc. · 1 day ago
Personal Service Coordinator/Case Manager III
Fresno, CA
Full-time
Onsite
Entry, Mid Level
$21.13/hr - $27.81/hr
1+ years expTurning Point of Central California, Inc. is dedicated to transforming lives across California through various services including mental health and community corrections. The Personal Service Coordinator/Case Manager III will assist clients in achieving independence and managing daily living tasks, while also maintaining documentation and providing direct services.
Health CareMental HealthNon Profit
Responsibilities
Under the supervision of the Supervising Personal Service Coordinator, assist in the accomplishment of the case management plan with clients by screening, evaluating, identifying, and implementing specific case management activities as identified in the Individual Service and Support Plan (ISSP) to support clients in achieving their goals
Maintain appropriate case recording documentation as per the Rehab option Medi-Cal guidelines, case recording, and other contract guidelines
Staff expectations are to meet established performance standards of direct services to our individuals served while ensuring contacts are met per the level of care/treatment
Attend weekly supervision meetings with the Supervising Personal Service Coordinator
Provide direct services, including case management, to clients. Such services may include group-counseling, individual, and or other forms of direct service as outlined in the Individual Service and Support Plan (ISSP) and Plan of Care
Maintain and submit all documentation and billing as it relates to client services in a timely fashion
Plan, coordinate, and facilitate services for Severely Mental Ill (SMI) clients
Screen and evaluate potential clients for the identification of case management, rehabilitation, residential, and other services and activities
Maintain good working relationships with clients, coworkers, governmental representatives and any others with whom the agency is transacting business and relate to them in a professional manner
Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients
Provide the Supervising Personal Service Coordinator with timely reports on any unusual occurrences that might impact the overall program operation or the health and safety of clients or employees
Consistently meet program performance standards including a service impact, sign and submit documentation goals, and attainment of 40 hours of job related in-service training per year
Complete the minimum 40 hours training annually per Turning Point training requirements
Will drive on company business and transport consumers as needed
Think and act quickly and efficiently in emergencies
Physical presence at the office is required
Qualification
Required
A Bachelor's Degree from an accredited or regionally approved college or university in the area of social work, psychology, vocational rehabilitation, criminal justice, or a related field
A minimum of one (1) year of experience in the management of rehabilitation for difficult to serve families with barriers to successful independent community life
Knowledge of best practices regarding the treatment of clients with Severe Mental Illness (SMI) and Dual-Diagnosis individuals
Communicate effectively in written and spoken English
Work effectively with diverse ethnic, cultural, religious, socioeconomic, and professional groups of people
The ability to be trained and certified in CPR and first aid
Ability to operate within Electronic Medical Records (EMR) system
Ability to work all scheduled shifts
Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms
Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required
Ability to pass a pre-employment criminal background check
Ability to pass a pre-employment drug screen and TB test
Benefits
Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
Regular work schedule (Monday through Friday, 8am - 5pm)
Company
Turning Point of Central California, Inc.
TPOCC is a nonprofit agency, provides Mental Health, Community Corrections, Children’s Services, Housing Programs, Recovery Services, etc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan Banks, M.P.A.
Chief Executive Officer
Will Goodall, MBA
Chief Financial Officer
Company data provided by crunchbase