Part-time Receptionist Long Term Care Facility jobs in United States
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Embassy Healthcare · 10 hours ago

Part-time Receptionist Long Term Care Facility

Embassy Healthcare is a long-term care facility seeking a Part-time Receptionist. The primary purpose of this role is to warmly greet visitors and manage administrative tasks related to resident and facility communications.

Health CareRehabilitationWellness
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Growth Opportunities

Responsibilities

Ability to maintain accurate resident census by resident name and room number
Ability to maintain accurate emergency telephone numbers list
Ability to maintain accurate reference telephone numbers list
Ability to maintain accurate key personnel telephone numbers list
Ability to maintain accurate medical staff telephone numbers list
Ability to follow verbal instructions
Ability to follow written instructions
Ability to type
Ability to operate a word processor/computer
Ability to operate the facility paging system
Ability to operate the facility telephone system
Ability to communicate effectively on the telephone and in person
Ability to be neat, clean, and appropriately dressed to present and appearance acceptable to residents and the public
Ability to receive, sort, and distribute mail accurately and timely
Ability to handle emergency situations in a calm, effective manner
Ability to follow fire and disaster procedures during a drill and actual occurrence
Ability to work cooperatively with all facility department supervisors and administration
Ability to screen and direct all incoming calls
Ability to answer all inquiries according to facility release of information policies and procedures
Ability to enforce visitation policies and procedures
Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance
Ability to handle all correspondence assigned
Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills
Ability to interact with residents or residents’ representatives and direct them to appropriate individuals
Ability to investigate complaints and direct complaints to appropriate departments or individuals
Ability to accept assigned duties in a cooperative manner
Ability to assume accountability for data contained in the employees’ handbook
Ability to perform other related duties as directed by Administrator/designee

Qualification

Customer service skillsEnglish language proficiencyWord processingTelephone system operationComplaint investigationEmergency handlingTeamworkDecision making

Required

Ability to maintain accurate resident census by resident name and room number
Ability to maintain accurate emergency telephone numbers list
Ability to maintain accurate reference telephone numbers list
Ability to maintain accurate key personnel telephone numbers list
Ability to maintain accurate medical staff telephone numbers list
Ability to follow verbal instructions
Ability to follow written instructions
Ability to type
Ability to operate a word processor/computer
Ability to operate the facility paging system
Ability to operate the facility telephone system
Ability to communicate effectively on the telephone and in person
Ability to be neat, clean, and appropriately dressed to present an appearance acceptable to residents and the public
Ability to receive, sort, and distribute mail accurately and timely
Ability to handle emergency situations in a calm, effective manner
Ability to follow fire and disaster procedures during a drill and actual occurrence
Ability to work cooperatively with all facility department supervisors and administration
Ability to screen and direct all incoming calls
Ability to answer all inquiries according to facility release of information policies and procedures
Ability to enforce visitation policies and procedures
Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance
Ability to handle all correspondence assigned
Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills
Ability to interact with residents or residents' representatives and direct them to appropriate individuals
Ability to investigate complaints and direct complaints to appropriate departments or individuals
Ability to accept assigned duties in a cooperative manner
Ability to assume accountability for data contained in the employees' handbook
Ability to perform other related duties as directed by Administrator/designee
Must possess, as a minimum, a high school diploma
Must be able to read, write, speak, and understand the English language
Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public
Must be knowledgeable of supply practices, procedures, and guidelines
Must possess the ability to work harmoniously with other personnel
Must possess the ability to minimize waste of supplies, misuse of equipment, etc
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
Must be able to follow written and oral instructions
Must not pose a threat to the health or safety of other individuals in the workplace
Must demonstrate superior customer service skills

Company

Embassy Healthcare

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Embassy Healthcare manages a variety of assisted living, adult day care, skilled nursing, and rehabilitation facilities.

Funding

Current Stage
Late Stage

Leadership Team

A
Aaron Handler
Founder and Chief Executive Officer
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Darla Handler
Executive Vice President
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Company data provided by crunchbase