Podium · 1 day ago
Integration Fulfillment Manager
Lehi, Utah
Full-time
Onsite
Mid, Senior Level
1+ years expPodium is a company that brings AI Employees to local businesses, helping them convert conversations into revenue. As the Integration Fulfillment Manager, you will lead a team responsible for managing integrations between Podium and clients' systems, ensuring successful fulfillment and collaboration across various departments.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Mentor and coach a team of integration specialists tasked with fulfilling and managing integrations across multiple verticals
Set, measure, and continually evaluate metrics for individual and team success
Drive strategic direction for the team
Manage responsibilities to ensure the team is effectively fulfilling customer integrations
Collaborate cross-functionally with teams across Podium, including product, engineering, partnerships, support, customer success, and sales
Develop improvements to best practices, systems, and ways of working across the team
Participate in company-wide initiatives that have impacts on integrations
Manage prioritization and escalation of issues
Help build a diverse team while promoting a collaborative and inclusive environment
Qualification
Required
BA or BS degree, preferably in Computer Science, Information Systems, or other STEM backgrounds
1- 3+ years as an integration consultant, solution engineer, software developer, or other relevant experience
Proven ability to lead, mentor, and develop teams that deliver measurable results
Autonomous drive, ability to work cross-functionally with various departments
Awesome analytical and critical thinking skills, with a history of driving impact within an organization and solving complex problems
Outstanding interpersonal skills and an ability to encourage others
Demonstrated track record of dedicated customer problem-solving
Flexibility to deal with client and internal challenges as they arise and the ability to develop and implement strategies to overcome these challenges
Experience working with APIs and comfortable reading API documentation
Relentless drive to find solutions to customer problems
Preferred
International experience is a plus, but not mandatory
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
1001-5000 employees
H1B Sponsorship
Podium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Leadership Team
Eric Rea
Co-founder & CEO
Dennis Steele
Co-Founder
Recent News
2026-01-20
2025-11-25
Company data provided by crunchbase