Commvault · 2 hours ago
Senior Manager, Professional Services
United States
Full-time
Remote
Senior Level, Lead/Staff
$123K/yr - $224K/yr
10+ years expCommvault is a leader in cyber resilience, empowering customers to recover from cyberattacks. They are seeking a Senior Manager, Professional Services to drive successful delivery of professional services engagements across the Americas, ensuring customer satisfaction through strategic leadership and operational excellence.
Data ManagementInformation TechnologySoftware
Responsibilities
Lead and develop a regional team of consultants, project managers, and technical specialists
Drive talent acquisition, onboarding, and career development within the region
Manage sub-contractor relationships and staffing
Manage delivery out of various COEs
Act as an evangelist for services, assisting sales with selling and drafting SOWs, quotes, and Professional Services collateral
Oversee end-to-end delivery of professional services engagements, ensuring quality, timeliness, and customer satisfaction
Implement best practices, methodologies, and tools to optimize delivery efficiency
Act as a sponsor for key accounts, ensuring alignment with customer objectives
Partner with Sales, Customer Success, and Support teams to drive customer adoption and value realization including cross sell, up sell, expansion, and net new opportunities
Manage internal and external escalations
Own regional P&L for professional services, including forecasting, budgeting, and margin optimization
Monitor KPIs and operational metrics to ensure performance against targets
Drive accountability for services financial goals including revenue, gross margin, and utilization across internal and partner delivery teams
Develop and execute regional strategies aligned with global professional services objectives
Identify opportunities for service expansion and innovation to meet evolving customer needs
Qualification
Required
10+ years of experience in professional services leadership roles within technology or SaaS organizations
Strong background in project delivery, customer success, and team leadership
Proven ability to manage regional operations and financial performance
Excellent communication, negotiation, and stakeholder management skills
Ability to travel within the Americas region as required
Preferred
Cybersecurity Experience preferred
Experience with cloud technologies, enterprise software, or digital transformation projects
Experience in Federal and State/Local government delivery
Experience with SFDC and OpenAir
Proven capability to build trust and maintain clear, professional communication with both internal stakeholders and client organizations
Demonstrated success with subscription-based business models, delivering both on-premises and SaaS solutions
Track record of managing complex, multi-stakeholder projects and partner relationships
Familiarity with consulting frameworks and delivery methodologies (Agile, ITIL, etc.)
Benefits
Continuous professional development, product training, and career pathing
An inclusive company culture, opportunity to join our Employee Groups
Generous benefits supporting your health, financial security, and work-life balance
Employee stock purchase plan (ESPP)
Company
Commvault
Commvault is a cyber resilience platform built for recovery and protection against threats.
1001-5000 employees
H1B Sponsorship
Commvault has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (39)
2023 (42)
2022 (77)
2021 (80)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$900M2025-09-02Post Ipo Debt· $900M
2006-09-22IPO
2000-03-14Series A
Leadership Team
Sanjay Mirchandani
CEO
Darren Thomson
Vice-President & Chief Technology Officer (Field), EMEA Region
Recent News
2026-01-22
2026-01-19
solutionsreview.com
2026-01-17
Company data provided by crunchbase