Univista Insurance · 5 hours ago
Total Loss Claims Adjuster - Miami, FL
Univista Insurance is seeking a detail-oriented and customer-focused Total Loss Claims Adjuster to handle claims involving total loss vehicles. This role involves investigating, evaluating, and resolving total loss claims efficiently while providing excellent customer service.
Insurance
Responsibilities
Investigate, evaluate, and resolve total loss claims in compliance with company policies and procedures
Determine the value of totaled vehicles using industry tools and guidelines
Communicate with policyholders, claimants, and third parties to gather necessary information and explain the claims process
Coordinate with appraisers, salvage vendors, and other relevant parties to ensure timely resolution of claims
Review and verify all claim documentation, including police reports, repair estimates, and titles
Negotiate settlements with claimants, ensuring fairness and adherence to policy terms
Maintain accurate records of claim activities and decisions in the claims management system
Ensure compliance with state regulations and company policies throughout the claims process
Identify potential fraud indicators and escalate suspicious claims as needed
Provide exceptional customer service by addressing questions and concerns promptly and professionally
Qualification
Required
Hold a valid all lines 6-20 license
Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements
Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders
High school diploma or equivalent; bachelor's degree in business, or related field preferred
Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues
Strong organizational and time management skills to handle multiple tasks efficiently
Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities
Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely
Bilingual in English and Spanish is required
Preferred
bachelor's degree in business, or related field preferred
Company
Univista Insurance
UniVista Insurance is an independent, family-owned, and operated franchisor of insurance-related products and services.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Avance Investment Management
2025-01-13Acquired
2021-07-15Private Equity
Recent News
globallegalchronicle.com
2025-02-10
2025-01-14
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