Total Loss Claims Adjuster - Miami, FL jobs in United States
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Univista Insurance · 10 hours ago

Total Loss Claims Adjuster - Miami, FL

Univista Insurance is seeking a detail-oriented and customer-focused Total Loss Claims Adjuster to handle claims involving total loss vehicles. This role involves investigating, evaluating, and resolving total loss claims efficiently while providing excellent customer service.

Insurance

Responsibilities

Investigate, evaluate, and resolve total loss claims in compliance with company policies and procedures
Determine the value of totaled vehicles using industry tools and guidelines
Communicate with policyholders, claimants, and third parties to gather necessary information and explain the claims process
Coordinate with appraisers, salvage vendors, and other relevant parties to ensure timely resolution of claims
Review and verify all claim documentation, including police reports, repair estimates, and titles
Negotiate settlements with claimants, ensuring fairness and adherence to policy terms
Maintain accurate records of claim activities and decisions in the claims management system
Ensure compliance with state regulations and company policies throughout the claims process
Identify potential fraud indicators and escalate suspicious claims as needed
Provide exceptional customer service by addressing questions and concerns promptly and professionally

Qualification

All lines 6-20 licenseNegotiation skillsBilingual in EnglishSpanishProblem-solving skillsOrganizational skillsCustomer serviceTime managementVerbal communicationWritten communication

Required

Hold a valid all lines 6-20 license
Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements
Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders
High school diploma or equivalent; bachelor's degree in business, or related field preferred
Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues
Strong organizational and time management skills to handle multiple tasks efficiently
Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities
Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely
Bilingual in English and Spanish is required

Preferred

bachelor's degree in business, or related field preferred

Company

Univista Insurance

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UniVista Insurance is an independent, family-owned, and operated franchisor of insurance-related products and services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Avance Investment Management
2025-01-13Acquired
2021-07-15Private Equity

Leadership Team

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Vladimir Felipe
Chief Technology Officer
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Company data provided by crunchbase