Salute · 1 day ago
Multi Skilled Operator
Aberdeen, SD, Aberdeen, SD, US
Full-time
Onsite
New Grad, Entry LevelSalute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. They are seeking a dynamic and experienced Multi Skilled Operator (MSO) to ensure that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency.
ComputerInformation ServicesInformation Technology
Responsibilities
The MSO is responsible, as part of a team, for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency
This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues
The MSO primarily interacts with Data Center Operators (DCOs), clients, and vendors
Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime
This equipment includes, but is not limited to, emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems, and a basic understanding of this equipment would be preferred
The MSO also provides comprehensive data center white space support for IT infrastructure, which may include monitoring, troubleshooting, reporting, and day-to-day maintenance – all of this being site-dependent and as per the service level agreements with our clients
MSOs are also responsible for using event monitoring and management systems to provide notifications and escalations to stakeholders during service outages
Site Location: We operate a 24-hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently
Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather or in hazardous environments
Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems
Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more
Work with senior colleagues, team members, vendors and other stakeholders to test and install data center infrastructure equipment and services
Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA
Work closely with vendors to resolve service-affecting incidents and/or outages
Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved
Provide data center white space support to managed services, including, but not limited to: routers and switches, other customer or self-owned digital infrastructure
Perform trouble isolation and resolution as needed
Perform maintenance as needed/directed
Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures
Perform consolidated event management for all monitored equipment at the data center site
Provide monitoring and overall support, ensuring successful operation of all site facility and other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
Experience from stacking and racking of servers to battery/power and structured cabling
Generate end user performance reports as needed
Troubleshoots and resolves client-side problems, when so required
Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders
Monitor capacity utilization
Manages/Monitors physical access to data centers
Successfully execute Emergency Operating Procedures (EOPs), when so required at site
Trains new staff on all processes and procedures that relate to all of the above
Good analytical and problem-solving skills. Must be able to logically analyze, isolate and resolve site and customer-facing service issues. Proficient in monitoring and troubleshooting
Good English communication skills, both verbal and written
As a condition of employment, the employee must successfully complete a background investigation
Qualification
Required
Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems
Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more
Work with senior colleagues, team members, vendors and other stakeholders to test and install data center infrastructure equipment and services
Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA
Work closely with vendors to resolve service-affecting incidents and/or outages
Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved
Provide data center white space support to managed services, including, but not limited to: routers and switches, other customer or self-owned digital infrastructure
Perform trouble isolation and resolution as needed
Perform maintenance as needed/directed
Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures
Perform consolidated event management for all monitored equipment at the data center site
Provide monitoring and overall support, ensuring successful operation of all site facility and other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
Experience from stacking and racking of servers to battery/power and structured cabling
Generate end user performance reports as needed
Troubleshoots and resolves client-side problems, when so required
Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders
Monitor capacity utilization
Manages/Monitors physical access to data centers
Successfully execute Emergency Operating Procedures (EOPs), when so required at site
Trains new staff on all processes and procedures that relate to all of the above
Good analytical and problem-solving skills. Must be able to logically analyze, isolate and resolve site and customer-facing service issues. Proficient in monitoring and troubleshooting
Good English communication skills, both verbal and written
As a condition of employment, the employee must successfully complete a background investigation
Preferred
Bachelor's degree or equivalent work experience preferred
Proven track record of success and delivering results
Strong interpersonal and relationship-building skills, conducive to team development
Physical work ability to lift 18-23kgs (40-50lbs) on a regular basis, and able to use server lift or pallet jacks
Military experience would be an advantage
Benefits
8 company-paid holidays
2 floating holidays
PTO
Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1.
Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.
Company
Salute
We provide high-end technical and professional services for the entire lifecycle of data centers.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
LLR Partners
2024-09-30Acquired
2021-02-23Private Equity
Leadership Team
Erich Sanchack
Chief Executive Officer
Jason Okroy
Chief Customer and Strategy Officer
Recent News
2025-08-09
Business Insider
2025-04-23
2024-12-21
Company data provided by crunchbase