Hexagon Asset Lifecycle Intelligence · 2 hours ago
Technical Writer & Business Analyst
United States
Full-time
Remote
Mid Level
3+ years expHexagon Asset Lifecycle Intelligence is a global leader in enterprise software, empowering organizations to build a safer and more sustainable future. They are seeking a Technical Writer & Business Analyst responsible for creating and editing product documentation and ensuring compliance with regulatory standards while collaborating with various teams.
Software
Responsibilities
Participating in requirements grooming and planning
Work with the developers, Product Owners (PO), and Quality Assurance (QA) to create and edit product documents, including Release Notes (RN), Change Log (CL), Functional Requirements Specification (FRS), User Requirements Specifications (URS), and Process Qualifications (PQ)
Work with the developers, PO, and QA to create and edit product Online Help
Participate in reviewing and approving Installation Qualifications (IQ), System Requirements Specifications (SRS), and Server Sizing
Review the Operation Qualifications (OQ) created by QA to ensure they are 100% traced to the written FRS and the feature implementation
Review other existing documents prior to delivery to proofread the text and ensure the latest templates are used, and the company branding guide is followed
Resolve documentation issues and correct impacted documents
Review row information and perform information engineering to produce difference documents for different user personas
Provide daily status updates for the assignments on hand
Demonstrate excellent technical writing skills and consistently follow the standard writing process
Demonstrate excellent skills using Adobe RoboHelp, MS Word, MS PowerPoint, and MS Excel
Effectively use different image editing, video recording, and HTML editing tool to complete the required job
Work as a GDP reviewer to ensure executed installation qualifications are documented based on GDP guidelines
Qualification
Required
Must have a Bachelor's degree or foreign degree equivalent in Computer Science, Engineering, Computer Information Systems, or a closely related field of study
Three (3) years of experience in the same or related occupation, which included experience with creating and managing product documentation for SaaS companies, including FRS, URS, PQ, IQ, SRS, RN, General User Guides, and API/programming documents
Identifying documentation gaps, verifying alignment with regulatory standards (such as 21 CFR and ISO 2009:2025), and resolving discrepancies to ensure compliance
Three (3) years of experience with writing test scenarios for validation purposes
Capturing and editing images and videos for user assistance
Authoring and managing knowledge bases for end-user assistance using Adobe RoboHelp and resolving formatting issues by editing HTML, XML, and CSS code
Creating and editing specification documents in alignment with Computer System Validation (CSV), Good Automated Manufacturing Practice (GxP), and GMP
Ability to define and use GDP (Good Documentation Practices)
Ability to define a Writing Style Guide and be familiar with following it
Utilizing advanced features of MS Office applications (Word, Excel, PowerPoint) for SaaS projects
Working as a member of multiple SCRUM teams under the Agile framework to obtain end-to-end documentation
Working with web-based workflow management systems (i.e., SharePoint, Confluence, and JIRA)
Mentoring junior team members in documentation practices for SaaS projects (i.e., instructing team members on documentation tools and resolving content development challenges)
Company
Hexagon Asset Lifecycle Intelligence
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct and operate more profitable, safe and sustainable industrial facilities.
10001+ employees
H1B Sponsorship
Hexagon Asset Lifecycle Intelligence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (20)
2023 (27)
2022 (18)
2021 (25)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Melanie Eakes
Executive Vice President - Chief Technology Officer
Ismo Piirainen
Director, Pre-Sales
Company data provided by crunchbase