Better Business Bureau (BBB) serving the Heart of Texas · 9 hours ago
Director of Business and Community Engagement - Fort Worth, TX
Fort Worth, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expBetter Business Bureau (BBB) serving the Heart of Texas is a mission-driven organization committed to advancing marketplace trust. The Director of Business & Community Engagement is responsible for driving strategic business development, revenue growth, and community partnerships, focusing on cultivating high-value relationships and enhancing BBB's visibility and impact within the community.
Consumer Services
Responsibilities
Lead business development efforts in the Fort Worth market by identifying, cultivating, and advancing opportunities that support accreditation growth, sponsorships, and strategic initiatives
Engage prospective businesses through relationship-based outreach, warm introductions, referrals, and community presence
Conduct high-level value conversations with business leaders to communicate the benefits of BBB Accreditation and partnership
Close select accreditation opportunities when appropriate and coordinate seamless handoff to Business Development Representatives
Maintain a working pipeline of active opportunities aligned with organizational goals
Build and manage strategic relationships with chambers, economic development organizations, industry associations, nonprofits, and civic leaders
Identify sponsorship, partnerships, and collaborative programming opportunities that support revenue, visibility, and mission impact
Work closely with the Development team to surface prospects for sponsorships, events, and long-term partnerships
Represent BBB in high-level stakeholder conversations where credibility, trust, and relationship depth are critical
Serve as a senior BBB ambassador across the Fort Worth market through speaking engagements, networking events, business visits, and public appearances
Maintain a visible presence at community events, industry forums, and leadership gatherings
Support earned media efforts by identifying story opportunities, participating in interviews, and coordinating with the Communications team
Serve as an on-camera spokesperson for the organization when needed
Provide consistent lead intelligence and market insights for Sales, Development, Communications, and Executive Leadership
Submit weekly activity and Impact reports outlining meetings, pipeline movement, partnerships, and outcomes
Collaborate cross-functionally to ensure alignment, transparency, and effective execution
Support regional events, initiatives, and leadership priorities as assigned
Assist with local investigations or business escalations as needed
Uphold BBB’s mission, values, and standards in all interactions
Commit to ongoing professional development and performance improvement
Qualification
Required
Proven ability to build relationships that lead to revenue, partnerships, or strong strategic outcomes
Strong business acumen and comfort navigating executive-level conversations
Excellent public speaking, presentation, and professional communication skills
Ability to influence outcomes without relying solely on transactional sales
Highly organized with the ability to manage a development pipeline and community calendar
Comfortable in representing the organization publicly, including on camera and at high-profile events
Bachelor's degree required in Business, Communications, Marketing, Public Relations, or related fields
Minimum of five years of experience in business development, partnerships, community engagement, or sales-adjacent leadership roles
Benefits
Medical and additional benefit packages are available.
Group rates for health, dental, and vision coverage for dependents.
Tax-free Flex Spending Account/Health Savings Account
401(k) retirement plan with a 5% match and immediate vesting.
Free Employee Assistance Programs
11 paid holidays and birthday holiday off!
Company
Better Business Bureau (BBB) serving the Heart of Texas
Vision: an ethical marketplace where buyers and sellers trust each other. Mission: to be the leader in advancing marketplace trust.
Founded in 1912Austin, Texas, US
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tiffen Eshpeter
Chief Operating Officer
Devin Benavides
Director of Partnerships and Community Engagement
Company data provided by crunchbase