ComPsych · 6 hours ago
Director of Strategic Operations Initiatives, Absence
United States
Full-time
Remote
Director/Executive
7+ years expComPsych is the worldwide leader in organizational mental health, well-being, and absence management. We are seeking an Operations Strategic Initiatives Director who will oversee all aspects of strategic operations initiatives within the Absence realm that drive operational excellence, focusing on modernizing employee experience and improving operational scalability.
Mental Health Care
Responsibilities
Own end-to-end execution of strategic initiatives that reimagine employee experience through digital, real-time, OMNI channels (web, mobile, IVR, chatbot)
Lead the modernization of legacy, manual processes through intelligent automation, including AI, OCR, RPA, and straight-through processing
Translate future-state strategies into executable plans, funding cases, go to market strategies, and governance models
Lead initiatives from early concept and business case through implementation, adoption, and value realization
Act as the accountable delivery lead for complex, high-visibility programs with material operational and experience impact
Partner with Product & Technology and Operations to scale automation responsibly, improving speed, accuracy, and compliance while reducing unit cost and dependency on manual effort
Execute the Right Work | Right Role | Right Time workforce model by:
Defining clear role segmentation
Ensuring seamless OMNI handoffs when digital resolution is not possible
Partner with Operations, HR, and Finance to align workforce design, training, and capacity planning to the future-state model
Support reinvestment of automation savings into higher-value specialist roles and experience improvements
Establish and operate strong program governance, escalation paths, and executive reporting mechanisms
Act as a trusted partner to senior leaders, providing clear insights, decision support, and execution intelligence
Track and report benefits realization, ensuring value is sustained post-implementation
Travel as necessary
Other duties as assigned
Qualification
Required
Bachelor's degree required, preferably in Business, Operations, or a related field; MBA or advanced degree preferred
7+ years of experience leading enterprise transformation, strategic initiatives, program delivery, or operational modernization
Demonstrated success executing complex, cross-functional initiatives in regulated, highly complex, and fast-paced environments
Strong experience with digital transformation, automation, and operating-model redesign
Proven ability to lead through ambiguity, manage escalations, and deliver results under pressure
Exceptional executive communication, governance, and stakeholder-management skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Self-starter with the ability to multi-task, prioritize, and work autonomously
Strong analytical, problem-solving, and strategic thinking capabilities
Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
Ability to be present on camera during work-related trainings, meetings, and/or events
Must be able to sit or stand at a desk for prolonged periods while working on a computer
Preferred
Professional certifications such as PMP, Lean Six Sigma, Agile, or similar delivery credentials preferred
Hands-on experience with AI, OCR, workflow orchestration, or intelligent automation platforms preferred
Benefits
Paid Time Off (PTO)
Medical
Dental
Vision
401(k) with match
Robust EAP
Wellness program
Much more
Company
ComPsych
ComPsych® is the world’s largest provider of mental health services and GuidanceResources® for life.
1001-5000 employees
H1B Sponsorship
ComPsych has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Richard Chaifetz
Founder, Chairman, CEO
Robert Mallers
Chief Financial Officer
Recent News
MedCity News
2025-09-19
2025-09-18
Company data provided by crunchbase