Natural History Museum of Los Angeles County · 18 hours ago
Enterprise Systems Administrator
Los Angeles, CA, US
Full-time
Hybrid
Mid Level
$26.04/hr - $26.04/hr
3+ years expThe Natural History Museum of Los Angeles County is seeking an Enterprise Systems Administrator for their Digital Strategies department. This role is responsible for administering the configuration, maintenance, and daily operations of the Museum’s guest-facing systems, ensuring reliability and identifying opportunities for improvement.
EducationMuseums and Historical SitesNon Profit
Responsibilities
Act as an administrator and point of contact for the Museum’s guest systems, supporting their daily configuration, maintenance, and optimization
Serve as an internal product owner for the guest-facing platforms, helping define and communicate the systems’ vision, strategy, and priorities for use across organizational teams (e.g., Guest Relations, Marketing)
Configure and monitor systems to ensure a seamless user experience for guests and internal teams, including alignment with CRM, business intelligence, and additional enterprise systems
Assist in managing the platform roadmap by prioritizing updates, coordinating testing, and supporting system enhancements based on business value and departmental needs
Plan and coordinate the rollout of new features, workflows, and integrations, including creating documentation, communicating updates, and supporting user training
Gather requirements and feedback from stakeholders to identify opportunities for process improvement, automation, and greater efficiency
Facilitate meetings and working sessions with multiple stakeholders across departments to gather feedback, align priorities, and communicate updates on system enhancements and project milestones
Qualification
Required
Bachelor's degree or 3 years of equivalent experience required
Foundational experience and understanding of system administration and product management within a technology-focused environment
Understanding of key system administration concepts, including user permissions, configuration management, and data integrity
Strong organizational skills, with the ability to manage multiple priorities, track progress on open items, and follow through on tasks in a timely and accurate manner
Excellent written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users
Strong attention to detail and accuracy when configuring systems, managing data, and documenting processes
Ability to work collaboratively and build positive working relationships with staff across departments
Customer-focused attitude with a commitment to providing responsive and effective support to staff and system users
Exposure to product management practices such as gathering user feedback, documenting requirements, testing functionality, and supporting feature rollouts
Proficiency with standard office and collaboration software (e.g., Microsoft Office Suite, Google Workspace) and comfort learning new enterprise applications quickly
Preferred
Knowledge of or experience with basic coding or scripting languages (e.g., HTML, CSS, JavaScript, Python, SQL) is a plus
1-3 years experience with ticketing, CRM, or point-of-sale (POS) systems and an understanding of how data flows between these systems and other enterprise platforms is a plus
Company
Natural History Museum of Los Angeles County
The NHM has amassed one of the world’s most extensive and valuable collections of natural and cultural history — more than 35 million objects, some as old as 4.5 billion years.
201-500 employees
H1B Sponsorship
Natural History Museum of Los Angeles County has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Nooshin Nathan
Chief Talent Officer
Recent News
2025-04-22
Company data provided by crunchbase