GMED · 19 hours ago
Commercial Operations Specialist
Rockville, MD
Full-time
Hybrid
Entry Level
2+ years expGMED North America is a leading Certification Organization in the medical device industry, and they are seeking a Commercial Operations Specialist to support the Commercial Operations Manager. This role focuses on driving revenue performance, ensuring high-quality client service, and maintaining operational excellence through client relationship management and proposal processing.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Lead the creation of service proposals for existing clients, ensuring alignment with pricing guidelines and profitability goals
Collaborate with the planning team to validate 'Sold Days' in proposals, preventing revenue leakage from under-selling
Draft, review, and maintain commercial proposals in alignment with pricing guidelines
Ensure proposals are accurate, compliant, and validated prior to service initiation
Monitor proposal status and maintain updates within internal systems
Coordinate proposal inputs with Project Managers and other internal teams
Support revenue protection by validating required information and preventing under-selling
Assist the Commercial OPS Manager in procurement documentation and PO processing
Maintain accurate client information and proposal records in Odoo, Prosipac and other internal systems
Assist in monitoring data integrity across commercial and operational platforms
Qualification
Required
Bachelor's degree
+2 years' experience in B2B client communication/sales of services
MS Office skills (data analysis skills a plus)
Strong client service orientation and communication skills
Understanding of commercial processes, proposals, and budgeting principles
Attention to detail with excellence in accuracy will be critical in job performance
Possess strong interpersonal skills, both verbally and in writing, including the ability to communicate effectively with colleagues and clients
Ability to handle confidential information and work with minimal supervision
Excellent written and verbal communication skills
Fluent English language skills essential (French a plus)
Benefits
Group-sponsored health, dental, and vision coverage
Flexible spending accounts
Short-term and long-term disability
Company-paid life insurance
Competitive base salary
Annual bonus based on company performance
401K retirement program
Option to telework
Flexible working arrangements
Generous time off program
Paid holidays
Paid bereavement leave
Paid parental leave
Commuter benefits program for public transportation
Internet stipend
Company
GMED
With GMED and its subsidiaries, GMED North America and GMED Asia, access all your target markets whether your MDs and IVDs are high risk or use innovative technologies.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase