ACLU · 1 day ago
Endpoint Engineer I, Technology
The ACLU is seeking an Endpoint Engineer I for its Information Technology Department in New York, NY. This role involves the deployment, configuration, security, and management of end-user computing devices to ensure they are secure, compliant, and optimized for business operations.
AdviceLegalNon Profit
Responsibilities
Proactively manage, maintain, and provide exceptional and timely technical support for ACLU-issued and Bring-Your-Own-Device (BYOD) endpoint devices across the organization. These include but are not limited to Microsoft Windows, Apple MacOS/iOS/iPadOS, and Android
Deploy and manage endpoint management solutions, e.g., Microsoft Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM), Ninja One, JAMF
Working with the Infrastructure team, appropriately size, deploy, proactively manage and monitor virtual desktop (VDs), cloud PCs, i.e., Microsoft Azure VD and Microsoft 365
Manage endpoint security tools (MAM, EDR, antivirus, disk encryption, DLP)
Configure device policies, profiles, compliance rules, and application deployments
Monitor endpoint health, performance, and security posture
Implement OS imaging, provisioning, patching, and update strategies
Troubleshoot endpoint-related issues escalated from the Service Desk
Maintain inventory of devices, software, and licenses Support endpoint lifecycle management (onboarding / enrollment, offboarding, refresh, and secure disposal)
Collaborate with Information Security, Infrastructure, Network Operations, and Service Desk teams to ensure operational best practices, coordinated technical service delivery, issue resolutions, and remediation strategies deployment
Develop and maintain documentation, standards, and procedures
Assist with audits and ensure compliance with company and regulatory requirements
Qualification
Required
Extensive experience in endpoint administration or desktop engineering
Expert knowledge of Windows and MacOS operating platforms including Microsoft Windows 11 and Office 365, MacOS, and Mobile technologies
Adept at problem-solving, troubleshooting desktop, cloud PC, and mobile device issues, effectively assisting onsite and remote users to resolve issues, involving other members of technical staff as necessary
Excellent and adaptable communication and documentation skills for technical and non-technical audiences
Expert knowledge of MDM/MAM tools, i.e., Intune, SCCM, Ninja One, Apple Business Manager
Experience sizing, deploying, managing, monitoring Azure Virtual Desktop (AVD) and Microsoft 365
Solid understanding and experience with endpoint security principles and best practices
Experienced writing, debugging, and deploying scripts and automation tools, e.g., PowerShell, Python, Power Automate, and using code management tools, e.g., GitHub
Strong knowledge of and experience with Azure AD, Entra ID, identity and access management (IAM) leveraging least privilege principles
Demonstrated ability to work independently and as part of a team
Must have strong, reliable home internet service when working remotely
Must be able to transport moderately heavy objects, e.g., computers and peripherals
Experience with Zero Trust and modern device management strategies
Knowledge of and experience with networking fundamentals (DNS, DHCP, VPN)
Experience supporting remote and hybrid workforces
Have attained or currently enrolled in training towards obtaining professional industry certifications within six (6) months of employment: Microsoft Endpoint Administrator Associate, JAMF Certified Admin, CompTIA A+, Network+, Security+
Benefits
Time away to focus on the things that matter with a generous paid time-off policy
Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
Plan for your retirement with 401k plan and employer match
We support employee growth and development through annual professional development funds, internal professional development programs and workshops
Company
ACLU
The ACLU is an non-profit, non-partisan organization of people who believe in the power of action.
H1B Sponsorship
ACLU has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.12M2017-01-31Seed· $0.12M
Recent News
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