ECS · 9 hours ago
Infrastructure Management Lead
United States
Full-time
Remote
Senior Level
$160K/yr - $180K/yrECS is a leading mid-sized provider of technology services to the United States Federal Government. They are seeking an Infrastructure Management Lead to collaborate with business and technical teams to ensure application availability and maintain the integrity of various environments. The role involves drafting technical documents, analyzing data processing, coordinating system upgrades, and managing incidents to minimize downtime.
Artificial Intelligence (AI)Cloud InfrastructureComplianceConsultingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Work across business and technical teams to ensure application availability for all stakeholders and USPS customers
Update and draft new Technical Architecture Diagrams, NCRB's, and System Network details and specifications as needed
Analyze and evaluate complex data file processing, translating customer reporting requirements into comprehensive reports
Collaborate with the Corporate Information Security Office (CISO) and Network and Infrastructure Technology (NIT) teams to ensure timely system patching and testing across all environments
Track system upgrade requirements and due dates, coordinating system upgrades effectively
Ensure the availability of DEV, SIT, and CAT environments, and manage proper Production Data Usage approvals
Lead as a Critical Incident Manager to restore production applications during impacting events, responding quickly to system alerts to minimize downtime
Facilitate communication between technical teams and the Enterprise System Monitoring Team (ESM) to ensure timely updates and accurate monitoring of critical systems
Collaborate with Enterprise teams to set up and configure Splunk Monitors for effective system monitoring and alerting
Maintain and update monitoring configurations to reflect changes in system architecture and operational requirements
Analyze monitoring data to identify trends and potential issues, providing insights to improve system performance and reliability
Qualification
Required
Strong working knowledge of SQL, including the ability to understand and write complex SQL using select statements, views, joins, and indexing to create report data
Demonstrated experience using UNIX commands to manage production Linux servers, including the creation and maintenance of shell scripts for application maintenance activities
Proficient in using SQL queries on Oracle Databases, Cloudera, and DataStax for database lookups and data management
Proficient in working with Apache Kafka and Confluent to implement, and manage real-time data streaming solutions, ensuring efficient data flow and integration across systems
Experience working with both on-premises and cloud-based environments
Strong knowledge or ability to master the Incident Management processes and the ability to lead as a Critical Incident Manager
Excellent written and verbal communication skills, with a proven ability to work effectively with stakeholders, executives, and technical staff
Effective liaison skills between business and technical teams, with strong facilitation abilities to lead Production Support Application Monitoring in real-time
Familiarity with terminology, usage, and operating characteristics of hardware, software, and operating system components
Ability to present and communicate at all levels within the organization
Preferred
Experience with Agile methodologies, Version One, ServiceNow, Application Lifecycle Management (ALM), and logging tools such as Splunk Enterprise
Familiarity with monitoring tools such as Neustar and AppDynamics; experience with cloud monitoring tools is a plus
Company
ECS
ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-31Acquired
2015-04-10Private Equity
Leadership Team
Keith McCloskey
VP / Chief Technology Officer
Ryan Garner
Chief Financial Officer
Recent News
Business Wire
2026-01-22
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2025-03-26
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