Soaring Eagle Casino & Resort · 18 hours ago
SER Slot Technician - 1288
Mount Pleasant, MI
Full-time
Onsite
Entry Level
$19.37/hr - $19.37/hr
1+ years expSoaring Eagle Casino & Resort is seeking a Slot Technician to provide prompt guest service for the repair and maintenance of slot machines and related electronic systems. The role involves cleaning, configuring, installing, testing, repairing, and maintaining slot machines while ensuring excellent customer service at all times.
CasinoGamblingRecreation
Responsibilities
Clean, configure, install, test, repair, and maintain slot machines and related electronic components; maintain documentation on all repairs
Rebuild and repair monitor to component level
Review, interpret and verify slot pay tables, settings, and jackpots of established amounts
Seek assistance and direction from the Slot Technician Supervisor on complex problems and continuing training issues
Interpret accounting and communications system information as related to proper machine functionality
Wear a department-approved communications device which requires a dedicated earpiece
Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority
Must maintain strict confidentiality and present a positive, professional demeanor and image at all times
The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor
Qualification
Required
High School Diploma or GED
Must be at least 18 years of age
One year of work experience as a Slot Technician or Slot Project Technician or work experience in an electronic, electrical, mechanical, or computer maintenance field
Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position
Must satisfactorily complete the Slot Technical Training Program (STTP) on-the-job training within one year in the position
Preferred
Associate`s degree in electronics
Benefits
Eligible Employer for Public Student Loan Forgiveness as a U.S. federal, state, local or tribal government
Company
Soaring Eagle Casino & Resort
Soaring Eagle Casino & Resort is a recreation company that provides dining, shows, and gambling services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Melinda Coffin
Chief Executive Officer, Saginaw Chippewa Gaming Enterprises
Recent News
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