MISTRAS Group · 15 hours ago
Office Manager
Heath, Ohio, United States
Full-time
Onsite
Mid LevelMISTRAS Group is a company specializing in inspection and NDT services, and they are seeking an Office Manager to oversee the daily operations of a busy office. The Office Manager will supervise administrative staff, manage financial processes, and ensure customer satisfaction through effective communication and problem resolution.
Public Safety
Responsibilities
Supervise and assist administrative staff, oversee payroll, accounts payable, accounts receivable, and assist employees with HR inquiries
Audit invoices for contract compliance and accuracy, respond to and resolve customer inquiries, complaints and work order preparation in a timely, accurate and professional manner
Responsible for division Profit & Loss statements and division performance
Handle incoming phone calls, perform follow-up calls regarding customer inquiries, complaints and work orders to assure follow-through, completion and satisfaction
Acquire general knowledge about all company services provided to allow for proper handling of current and prospective customers
Cost tracking skills
Meet accuracy goals, handle multiple daily tasks
Project a knowledgeable, enthusiastic, positive behavior that encourages customer confidence and reflects the professional image desired by MISTRAS
Will need to work closely with the General Manager on various tasks and projects
Qualification
Required
High School diploma or equivalent
Managerial and Accounting experience
Proficient with computers, Word, Excel and Outlook
Excellent leadership, communication, organizational, problem-solving, telephone, and follow-up skills
Demonstrate strong administrative skills with excellent judgment and problem resolution skills and ability
Excellent verbal communication skills
Successfully pass drug test
Clean driving record
Frequent lifting up to 30 lbs
Company
MISTRAS Group
MISTRAS Group, Inc.
Founded in 1978
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Edward J. Prajzner
Senior Executive Vice President and Chief Financial Officer
Almaquio Cardenas
API INSPECTOR
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