TechWish · 5 hours ago
Met Council Business Analyst 25P294/25P297
Minneapolis, MN
Full-time
Onsite
Senior Level
5+ years expTechWish is seeking to hire up to two full-time Business Analysts for the Metropolitan Council. The role involves serving as a key liaison between business units and IT, enhancing enterprise systems, and supporting Agile responsibilities while analyzing and improving business processes.
Information Technology & Services
Responsibilities
Assist QA leads in the creation and maintenance of Requirements Traceability Matrix (RTM) artifacts to ensure test coverage and alignment with requirements
Create Business Requirements Specification (BRS) documentation to clearly define functional and non-functional requirements
Facilitate requirement gathering sessions with stakeholders and end users
Develop and refine wireframes to support solution design and requirements gathering
Create current state process flow documentation and future state process maps
Act as a bridge between business users, operations, and IT to define requirements and translate them into system solutions
Analyze, assess, and recommend improvements to existing business systems and procedures
Perform cost-benefit and return-on-investment analyses to support system decisions
Identify redundancies, inefficiencies, and process gaps; recommend and implement process improvements
Support contract renewals and vendor relationship management for enterprise systems
Develop and write user documentation, training materials, manuals, and system guides
Work within an Agile environment, collaborating closely with development and QA teams
Support and if necessary own Product Owner tasks, including defining features, creating and refining user stories, and managing backlogs
Participate in sprint planning, daily standups, retrospectives, and other Agile ceremonies
Collaborate with stakeholders to prioritize work and ensure delivery of business value
Serve as a subject matter expert and advocate for users and stakeholders during the development lifecycle
Review, test, and implement vendor-delivered system enhancements and upgrades
Maintain foundation tables, security, and permission structures
Support the creation, validation, execution, and documentation of test scripts and system modifications
Ensure proper system integration with related applications
Troubleshoot and resolve system issues post-implementation
Extract, manipulate, and analyze system data to support reporting and decision-making
Create and maintain custom queries and data sets for analysis
Integrate data with reporting tools to automate and improve reporting processes
Provide guidance and training to users of reporting and data tools
Provide expertise and guidance to stakeholders, project teams, and junior analysts
Lead and coordinate interdepartmental initiatives and cross-functional projects
Prepare and manage project plans, budgets, schedules, and deliverables
Collaborate with consultants and vendors; review deliverables and monitor quality
Train and support staff on system usage, updates, and enhancements
Qualification
Required
Bachelor's degree in Business Administration, Finance, MIS, or Economics
Five (5) years' experience as Business Analyst or Systems Analyst
Two (2) years' experience performing configurations, modifications, or enhancements within enterprise business applications
Master's degree in business administration, Finance, MIS, or Economics may substitute for two years' experience
Preferred
Experience with large, complex SaaS vendor implementations
Experience with large transit initiatives
Experience with large transformation initiatives
Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
IIBA Certification
Experience creating and maintaining dashboards in Power BI to support reporting and analytics
Experience with Miro, Mural, Microsoft Whiteboard, and other collaboration tools
Experience working in waterfall, agile, and hybrid delivery environments
Strong knowledge of enterprise systems (e.g., HRIS, PeopleSoft Financials, or equivalent)
Understanding of interdepartmental processes such as budgeting, procurement, HR, and finance
Proficiency in business process improvement, workflow optimization, and change management
Experience working in Agile environments and supporting Product Owner responsibilities
Advanced analytical skills, including process mapping, data analysis, and metrics reporting
Strong technical skills, including proficiency in MS Excel (pivot tables, charts), Word, PowerPoint, Access, and database management
Experience with SQL queries or similar reporting tools preferred
Ability to develop and deliver clear documentation, training, and presentations
Excellent interpersonal and communication skills, with the ability to collaborate across all organizational levels
Strong problem-solving, negotiation, and decision-making abilities in complex, ambiguous situations
Ability to foster teamwork and promote an inclusive, respectful workplace culture
Local to the Twin Cities area
Company
TechWish
TechWish Services is an entity addressing IT services and product development.
501-1000 employees
H1B Sponsorship
TechWish has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (7)
2022 (5)
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase