General Manager - PickleRage, N. Charleston, SC jobs in United States
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PickleRage · 3 hours ago

General Manager - PickleRage, N. Charleston, SC

PickleRage is an indoor pickleball club chain seeking an experienced General Manager to lead their operations. The role involves overseeing all aspects of club management, ensuring customer satisfaction, and driving growth while managing finances, staff, and community engagement.

Casual GamesGamingRecreation

Responsibilities

Manage day-to-day operations including staff supervision, facility maintenance, and scheduling of events and activities
Create a welcoming and customer-focused environment for members and guests. Address inquiries, resolve concerns, and ensure exceptional member experiences
Develop and manage budgets, monitor financial performance, and implement cost-effective strategies to maximize revenue and profitability
Collaborate with marketing teams to develop and execute promotional strategies, including membership drives, events, and social media campaigns
Recruit, train, and supervise staff, including coaches, pros and front-line personnel, to ensure a high level of service and professionalism
Organize and oversee pickleball tournaments, leagues, clinics, and social events to engage members and attract new players
Ensure the club's facilities and equipment are well-maintained and in excellent condition
Foster relationships within the pickleball community, local businesses, and organizations to promote the club and the sport

Qualification

General ManagementFinancial ManagementCustomer ServiceMicrosoft Office SuiteLeadership SkillsEvent PlanningPickleballProblem-SolvingInterpersonal Skills

Required

Bachelor's degree in business related field; proven industry knowledge acceptable in lieu of degree
Minimum of 3 years of General Management experience, preferably in the sports and recreation industry
Strong leadership and interpersonal skills
High level of energy and enthusiasm
Must know how to operate off a P&L
Excellent organizational and problem-solving abilities
Knowledge of pickleball or willingness to learn about the sport
Proficiency in Microsoft Office Suite and scheduling software
Effective communication and customer service skills

Benefits

Medical
Dental
Vision
Life Insurance
Disability Insurance
Other voluntary benefits

Company

PickleRage

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PickleRage is an indoor court that provides an indoor environment for both casual games and competitive tournaments.