Sapp Bros., Inc. · 7 hours ago
Customer Service Representative
Omaha, NE
Full-time
Onsite
Entry, Mid Level
2+ years expSapp Bros., Inc. is a company focused on delivering top-notch petroleum products and exceptional service. They are seeking a self-driven Petroleum Customer Service Representative to support customers, manage orders, and collaborate with internal teams to ensure customer satisfaction.
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Responsibilities
Support walk-in and phone customers, along with internal sales teams, by managing orders and distributor buy-backs efficiently and accurately
Provide accurate product pricing and connect customers with the right team members to finalize sales
Build expert-level knowledge of our products to answer questions and resolve issues like a pro
Keep customers informed of new products, promotions, and specials
Initiate and track orders in our ERP system, ensuring smooth deliveries
Collaborate with Procurement, Inventory, and Warehouse teams to meet customer needs on time
Promote safe product handling practices while ensuring customer satisfaction
Use Salesforce to support customers and sales teams effectively
Schedule service calls, document completed work, and keep things running smoothly
Qualification
Required
A high school diploma
2+ years of customer service, logistics, sales, or account management experience
Excellent communication and multitasking skills to coordinate with customers and teams
Preferred
Experience with ERP systems like SAP or Oracle
Knowledge of the petroleum industry is a big plus!
Benefits
Comprehensive benefits: health, dental, vision, life insurance, 401(k) with company match, and more!
Perks like gym membership reimbursement, tuition assistance, and employee discounts (including 25¢ off per gallon of gas and diesel).
Company
Sapp Bros., Inc.
Sapp Bros., Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Gell
Human Resources Business Partner
Company data provided by crunchbase