Customer Service Support 3 Hourly jobs in United States
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WEX · 15 hours ago

Customer Service Support 3 Hourly

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$17.80/hr - $21.50/hr

WEX Inc is seeking a Verification Associate to support their operations team by ensuring the accuracy of invoices and supporting documentation. This role involves making outbound inquiries, data processing, and administrative tasks under the direction of the Verification Team Lead.

Financial ServicesFinTechPaymentsSoftware

Responsibilities

Ensure the asset quality of the invoices being purchased is up to Credit standards established in the Factoring Group
Ensure receivables purchased meet the standards set out in the client operating standards
Ensure administrative tasks regarding data processing are done accurately and consistent with operations procedures
Verify invoices via phone calls to debtors and via website look up where appropriate
Ensure new debtors, errors, missing documentation, debtors over credit limit and other issues relating to ‘paper’ collateral are clearly noted on each batch of invoices
Ensure any policy exceptions and material issues identified are actioned and notified to the Verifications Team Leader
Ensure that best practice is both shared and implemented within FOF

Qualification

Data processingCommunication skillsTransportation documentationAttention to detailCustomer service commitmentOrganizational skillsTeamworkSelf-starter

Required

Strong data processing
Strong communication skills
Attention to detail
Understanding of transportation documentation
Commitment to customer service
Organizational skills essential
Ability to work in a participative manner in a fast moving team environment
Self-starter

Benefits

Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
And more

Company

WEX

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Glassdoor3.7
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Wex is a financial technology service provider for fleet, travel and healthcare industries.
dateFounded in 1983
location
Portland, Maine, USA
people-size5001-10000 employees
web-link
http://www.wexinc.com

Funding

Current Stage
Public Company
Total Funding
$900M
Key Investors
Warburg Pincus
2025-02-25Post Ipo Debt· $500M
2020-06-30Post Ipo Equity· $90M
2020-06-30Post Ipo Debt· $310M

Leadership Team

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Melissa Smith
Chair and Chief Executive Officer
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Sachin Dhawan
Chief Technology Officer
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Recent News

Morningstar.com
WEX Inc. to Release Fourth Quarter and Full Year 2025 Financial Results on February 4, 2026
2026-01-22
PYMNTS.com
Agentic Transactions Rely On Intent. Can That Translate to B2B Payments?
2026-01-20
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82% of Merchants Plan to Expand Digital Wallet Adoption
2026-01-20
Company data provided by crunchbase