Community Services and Employment Training (CSET) · 13 hours ago
Program Coordinator - Permanent Supportive Housing *Internal Only*
312 Northwest 3rd Avenue, Visalia, CA, USA
Full-time
Onsite
Entry Level
$22.72/hr - $26.07/hr
2+ years expCommunity Services and Employment Training (CSET) is seeking a Program Coordinator for their Permanent Supportive Housing initiative. This role involves planning, coordinating, and implementing activities to meet the objectives of housing programs, collaborating with partners to connect housing participants to services, and providing training to colleagues.
ConsultingEmploymentVirtual Workforce
Responsibilities
Administer the Fair Housing, First time Home buyer Education workshops, and CalEITC/VITA services
Provide support to the Housing Services Department, assist with determining pathways and linkages for all other program referrals
Represent CSET at community meetings, including but not limited to Community Initiatives Programs
Participate in conference calls and Kings Tulare Homeless Alliance calls to make sure CSET is represented and information is available about our programs and available resources in the community
Create monthly impact sheets for the funding sources
Compile and maintain program tracking and reports, which demonstrate outcomes of the program
Qualification
Required
Excellent communication skills with the ability to effectively teach concepts to a variety of age groups and cultural populations
Knowledge of recreation, and cultural and social needs of the community
Skill in short-range organizational planning and community, and partner engagement
Ability to review programs effectively and make recommendations as needed
Communicate effectively in written and oral form
Two years full-time or it's equivalent of coordinating services and presentation and outreach experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above
Knowledge of housing services, programs, and partner agencies, referral processes, quality control, costs, and other techniques for maximizing the services for participants
Knowledge of HMIS and other housing software
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to provide exceptional customer service that includes efficient, precise, and courteous communication
Knowledgeable of modern office procedures and methods, proficient in the use of computers, Windows operating systems including Microsoft Office applications (Word, Excel, and Access), and program data base
Excellent oral and written communication skills as well as ability to communicate effectively with low-income persons, community leaders, and business leaders
Ability to accurately record and deliver information, meet deadlines and maintain the confidentiality of restricted information
Ability to perform successfully under moderately stressful conditions, respond immediately to crisis situations, and balance priorities within and between offices/departments/work sites
Ability to maintain personal composure, tactfully handle difficult situations, and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with participants and program staff
Ability to supervise, mediate and to persuade, convince, and influence others
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to explain, demonstrate and clarify to others, the understanding of the well-established principles, practices, policies, and procedures
Benefits
Medical
Dental
Vision
401K
Company
Community Services and Employment Training (CSET)
Since 1976, CSET has been the Community Action Agency for Tulare County. We are a nonprofit agency established to fight America's War on Poverty.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase