Talbert House · 14 hours ago
Administrative Specialist - Mental Health Outpatient
Talbert House is a company focused on mental health services, and they are seeking an Administrative Specialist to support program operations. The role involves various administrative tasks, including managing client check-ins, scheduling appointments, and ensuring quality customer service.
Health CareMedicalMental HealthSocial
Responsibilities
Provides support and handles administrative tasks for department including but not limited to:
Check -ins for persons served
Answering and directing calls
Scheduling follow-up appointments
Monitoring lobby area
Scanning and filing documents
Assisting with client registration and data entry as needed
Collect client payment at time of check in if required
Perform internal audits periodically to maintain proper CQI measures
Monitors, prepares, and completes intermediate reports in a timely manner to meet reporting requirements
Ensures quality customer service by providing a positive experience for staff, clients, and
Other Duties as Assigned
Qualification
Required
Excellent written and verbal communication skills
Strong customer service skills
Intermediate computer skills and proficient in Microsoft Office
Adhere to acceptable professional/clinical boundaries and confidentiality
Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
Learning contract specifications
Excellent English and grammar composition
General organizational and analytical skills
Ability to multi-task
Highly self-motivated and able to work proactively both independently and as a team
High School Diploma or GED Equivalent
Minimum 1 year experience in administrative support role
Company
Talbert House
Talbert House is an NGO that renders mental health, welfare-to-work programs, housing, community care and social services.
Funding
Current Stage
Late StageRecent News
2023-05-24
Business Journals
2022-10-28
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