Lucky Eagle Casino & Hotel · 4 days ago
Food & Beverage Administrative Assistant - Tribal or Internal
Rochester, WA, US
Full-time
Onsite
Mid Level
3+ years expLucky Eagle Casino & Hotel is seeking a Food & Beverage Administrative Assistant to provide essential administrative and operational support to the F&B Department. The role involves coordinating activities, managing communications, and ensuring the efficient operation of the department while maintaining confidentiality and professionalism.
Gambling & Casinos
Responsibilities
Schedule and organize complex activities such as meetings, travel, conferences, and department activities for all team members of the department, including training and conference arrangements
Answer and route telephone calls to appropriate team members in a professional manner
Assists with the scheduling of property events including conferences, training, workshops, promotional events, team member events, concerts including ordering food, beverage, set up and tear down orders
Maintains files (electronic or otherwise) for all the company's business licensing, contracts, etc
Organizes and prioritizes large volumes of information, plus sorts and distributes mail
Assists in the scheduling of team members as directed by department leadership
Handles confidential and non-routine information
Works independently and within a team on special, non-recurring and ongoing projects
Prepares and designs general correspondences, memos, charts, tables, graphs, business plans, etc. Proofreads reports/copy for spelling, grammar, layout, and formatting errors and makes appropriate changes. Responsible for accuracy and clarity of final copy
Performs specialized technical clerical work involving independent judgment and requires accuracy and speed
Assists with ordering and maintaining department supplies, equipment and furniture for department staff and maintaining the appearance of the front office area
Utilize office equipment on a regular basis, including computers, telephones, photocopiers, fax/scanners, binding equipment, and postage machines
Act as a liaison with other departments and outside agencies
Promotes guest and team member relations in person, on the phone, and through correspondence
Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
Understands and adheres to all regulatory, Tribal, Casino and department rules, regulations, policies and procedures including all applicable tribal, federal, state and local laws
Responsible for scheduling the set-up/break down venue service, scheduling, and delegation of events before/after the event
Respond to any special requests or last-minute adjustments
Fosters positive relationships with guests to encourage future use of the facility
Ability to work nights, weekends, holidays and non-traditional hours required
Ensure the confidentiality, security, and accuracy of guests and team member records
Performs other duties as assigned
Qualification
Required
A minimum of three (3) years of experience as an Administrative Assistant is required
Strong organizational skills
Exceptional attention to detail
Ability to manage multiple priorities in a fast-paced hospitality environment
Ability to maintain confidentiality and professionalism
Strong written and verbal communication skills are required
Outstanding guest service to team members, guests, and vendors is expected at all times
Regular attendance is required; evenings, weekends, or extended hours may be necessary to meet the service levels
A neat, well-groomed, and professional appearance is always essential
Ability to work nights, weekends, holidays and non-traditional hours required
Must maintain a neat, well-groomed, and professional appearance at all times
High level of interpersonal skills required to handle sensitive and confidential situations
Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines
Strong business writing skills are required
Must have knowledge of State and County sanitation procedures required to possess a current Washington State Food Handlers Permit, ServSafe Permit, and Washington State Liquor License
Must comply with all Lucky Eagle Casino & Hotel Policies and Procedures
Must be 21 and older and can obtain and retain a Washington State Class III Gaming License
Successfully pass a pre-employment drug screen
Have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider
Preferred
A bachelor's degree in business administration, hospitality management, food & beverage management, or a related field preferred
A background in a fast-paced department such as F&B, Casino Operations or Hotel Operations preferred
Proficiency in Microsoft Office applications, including Word, Excel, Publisher, PowerPoint, and Outlook required, including preparation of PowerPoint presentations and graphs, etc
Company
Lucky Eagle Casino & Hotel
LUCKY EAGLE CASINO & HOTEL: Our mission: Deliver memorable and rewarding experiences through heartfelt service.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rodney Youckton
Chief Collaboration Officer
Company data provided by crunchbase