Sr IT Analyst jobs in United States
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Trex Company · 6 hours ago

Sr IT Analyst

Trex Company is a leader in sustainable outdoor living products, and they are seeking a Senior IT Analyst to provide advanced technical expertise in a manufacturing environment. This role involves managing IT service desk tickets, ensuring compliance with IT standards, and collaborating with vendors to deliver secure technology solutions.

Manufacturing
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Comp. & Benefits
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Responsibilities

Put safety first – Always!
Lead and foster our “people first” culture
Manage IT Service Desk tickets, Jira tasks, and critical incidents; provide escalation-level support and guidance to associates and team members
Ensure compliance with service level agreements (SLAs) and maintain proactive communication with stakeholders
Participate in on-call rotations and adjust working hours to meet business needs
Act as the primary on-site point of contact for IT issues in a 24x7x365 manufacturing environment
Oversee installation, configuration, and support of company-approved hardware and software, including PCs, mobile devices, printers, barcode scanners, and peripherals
Diagnose and resolve complex connectivity and system issues for employees, including remote support
Train new employees on company network, software, and hardware associated with their job roles
Maintain and optimize inventory processes for hardware, software, and peripherals; manage procurement and lifecycle management
Manage local procurement activities, including quoting, purchase order creation/closure, and invoicing
Monitor and serve as primary contact for assigned datacenter infrastructure, including UPS, servers/systems, networking, and environmental sensors
Ensure full compliance with company policies and standards, including device configurations, regulatory and security requirements, physical and cybersecurity protocols, and workplace safety
Maintain a strong cybersecurity discipline by implementing security best practices, monitoring compliance, and supporting initiatives to protect company data and infrastructure
Ensure adherence to disaster recovery, system provisioning, and security architecture guidelines
Implement and enforce IT policies, standards, and compliance requirements for devices, security, disaster recovery, and system provisioning
Lead and support IT projects, coordinating with vendors and internal teams to ensure successful delivery
Travel as required for project implementation and support
Participate in team meetings and contribute to continuous improvement initiatives
Proactively identify opportunities to improve IT processes, tools, and workflows; recommend and implement enhancements that increase efficiency, security, and user experience

Qualification

Windows Server AdministrationActive DirectoryNetworking StandardsPowerShell scriptingGroup Policy managementCommunication skillsTeam collaborationProblem-solving

Required

4+ years' experience maintaining PC's, printers, and other handheld user devices
Bachelor's Degree in Computer Science (or like program)
Experience creating and managing Group Policy, PowerShell scripts, and other advanced Windows administration
Active Directory/Windows experience
Windows Server Administration Experience
Strong understanding of Networking Standards (Layer 1 and Layer 2)
Communicate both verbally and in writing with users of differing technical knowledge to translate business requirements and information

Preferred

Experience in a manufacturing environment

Benefits

Time Off: We’ll give you paid holidays and paid vacation.
Health, Dental, and Vision Insurance: Choose from a variety of options. We’ll cover a generous share of the cost. Plus, you can earn lower rates through our wellness program.
401(k) With Company Match: Save for your retirement and we’ll match it dollar for dollar.
Tuition Reimbursement: We’re all about lifting each other to the next level. When you’re ready to get the degree, we’ll pick up part of the tab.
Training and Education: We offer dozens of options to boost your performance – both online and on-site nearby.
Stock Purchase Program: Invest in Trex at a discounted price.
Employee Discount Program: When you make the World’s No. 1 Decking Brand, you’ll probably want to enjoy the finished product yourself. We’ll give you a discount.

Company

Trex Company

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At Trex, we don't just make composite decking -- we invented it.

Funding

Current Stage
Public Company
Total Funding
unknown
1999-04-08IPO

Leadership Team

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Bryan Fairbanks
Interim Chief Financial Officer
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Prithvi Gandhi
Sr. VP and CFO
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Company data provided by crunchbase