Grafana Labs · 15 hours ago
Manager, Solutions Engineering | West Coast | Remote
United States
Full-time
Remote
Mid, Senior Level
$241K/yr - $286K/yr
7+ years expGrafana Labs is a remote-first, open-source powerhouse. As a Manager of Solutions Engineering for the West region, you will be responsible for building and managing a high-performing team of Solution Engineers, ensuring customer success and driving the adoption of Grafana products.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences
Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term
Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region
Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base
Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs
Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s
Qualification
Required
Must be located on the West Coast of the United States
3-4 years experience leading a team as a manager
7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc
Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors
Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
Direct experience selling monitoring/data/visualization products
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets
Preferred
Open Source selling or Cloud first/Product led sales go to market motion a big plus
Benefits
Equity
Bonus (if applicable)
100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
1001-5000 employees
H1B Sponsorship
Grafana Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Leadership Team
Raj Dutt
co-founder/ceo
Anthony Woods
Co-Founder
Recent News
DevOps.com
2026-01-16
lsvp.com
2025-11-28
Company data provided by crunchbase