Dr Jesse Smith Therapy LLC · 7 hours ago
Practice Operations & Billing Coordinator (Growth Track)
Philadelphia, PA
Part-time
Hybrid
New Grad, Entry Level
$20/hr - $30/hrWaterloo Therapy Group is a growing group therapy practice grounded in integrity, compassion, joy, and service. They are seeking a detail-oriented operations professional to manage billing, operations, and support growth initiatives, ensuring the efficiency of their systems and processes.
Mental Health Care
Hiring Manager
Jesse Smith, PhD, LMFT-AS
Responsibilities
Review EOBs and track unpaid or denied claims
Follow up with insurance companies on outstanding claims
Monitor patterns in denials or delays
Coordinate client balance follow-up in alignment with practice policies
Maintain organized, accurate insurance records
Maintain intake, referral, and lifecycle tracking systems
Support clinician coordination and scheduling workflows
Help document and refine SOPs as systems evolve
Identify breakdowns or inefficiencies in workflows
Participate in a Google Ads growth initiative supported by a grant
Track leads from Ads through consult, intake, and active client stages
Maintain clean attribution and reporting data
Coordinate with the external ads consultant
Prepare internal summaries and dashboards
Qualification
Required
Experience with insurance billing, AR, or healthcare operations
Strong organizational and follow-through skills
Comfort working with spreadsheets and structured systems
Ability to work independently and manage batch-based tasks
Interest in operations, systems, or healthcare administration as a career path
Clear communicator who values accuracy and accountability
Preferred
Experience in a therapy or healthcare practice
Familiarity with Google Workspace, dashboards, or process documentation
Interest in operations, practice management, or growth strategy
Company
Dr Jesse Smith Therapy LLC
Transform Yourself, Enhance Relationships, and Find Healing for Your Loved Ones
Founded in 2021
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase