Crescent Hotels & Resorts · 20 hours ago
PM Host/Hostess
Cleveland, Ohio, United States
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrCrescent Hotels & Resorts is seeking a service-minded Host/Hostess to join their team at The Hotel Cleveland. The Host/Hostess will greet and seat guests, ensuring a positive first and last impression while maintaining the cleanliness and organization of the restaurant area.
HospitalityLeisure
Responsibilities
Maintain guest flow charts to track number of guests to each station and to track volume per hour
Ensure that the entrance to the restaurant has someone there to greet guests at all times
Ensure that the front of the restaurant is spotless at all times
Check on every table to ensure that it is clean, spotless and fully set up, and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless
Check on guests to get feedback on the quality of their meals, service, etc., and share any problems that arise, immediately. Inform supervisor and manager, immediately, but try to take care of the problem at once
Schedule servers for breaks, etc. in conjunction with the supervisor and depending on the business volumes
Pitch in and help in service, whenever the need arises. Including food runner and expeditor tasks such as ensuring the kitchen puts out the dishes according to the ticket specifications and relaying orders from wait staff to the kitchen
Perform all other duties as assigned
Qualification
Required
Must be 18 years or older to serve alcohol
Must be able to work flexible shifts that include evening, weekends, and holidays
The ideal candidate will be organized and able to work with a sense of urgency and seeking guest satisfaction
Preferred
TABC certified
Tips Trained
Food Handlers certification are all highly preferred
Benefits
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Company
Crescent Hotels & Resorts
This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
Founded in 2001
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Metcalf
Chief Operating Officer
Dawn Gallagher
Chief Commercial Officer
Recent News
2026-01-14
2025-11-04
2025-10-28
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