Sagent Behavioral Health · 9 hours ago
Administrative Site Lead
Sagent Behavioral Health is one of the largest behavioral health organizations in the Midwest, committed to providing a supportive and inclusive culture. As an Administrative Site Lead, you will manage administrative staff and ensure efficient operations while facilitating cohesive patient care.
Mental Health Care
Responsibilities
Partner with the Administrative Site Manager to provide supervision and direction to administrative staff, identify training needs, provide coaching, address performance concerns promptly, and conduct annual performance reviews
Manage administrative staff schedules, timecards, and time off requests, ensuring coverage during absences
Manage onboarding of new administrative staff through interviews, orientation, and training
Regularly participate in front office responsibilities by checking in patients, answering phones, and covering shifts as needed
Address patient inquiries and concerns with empathy and professionalism
Deliver exceptional care in every patient interaction
Provide orientation for onboarding clinical staff and participate in interviews as requested
Partner with Clinic Site Director and Operations leadership team on clinical staff performance
Qualification
Required
Highschool diploma or equivalent
It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by management
Preferred
Bachelor's degree
Experience working in health care facilities and an interest in behavioral health
2 years of supervisory experience
Benefits
Medical, Dental, Vision
401k, Long Term Disability, Short Term Disability and Life Insurance
Company
Sagent Behavioral Health
At Sagent Behavioral Health, we believe that every person is valuable, and worthy of kindness, love and compassion.
Funding
Current Stage
Late StageCompany data provided by crunchbase