Chewy · 12 hours ago
P2P Support Senior Analyst
Plantation, FL
Full-time
Onsite
Mid, Senior Level
3+ years expChewy is expanding its indirect procurement capabilities with a dedicated P2P Support Senior Analyst role to oversee supplier enablement and system support across the Procure-to-Pay (P2P) lifecycle. This role is critical to ensuring that Coupa is fully optimized for operational efficiency and a seamless supplier experience, driving continuous improvements in enablement processes that directly impact Chewy's indirect procurement success.
E-CommercePetRetail
Responsibilities
Serve as the escalation point for the Indirect Procurement Support Desk, managing supplier enablement and Coupa system support inquiries
Manage Coupa Supplier Portal setup and XML/cXML integration testing
Coordinate and implement hosted and punchout catalog setups in Coupa
Review configuration requests and evaluate Coupa feature enhancement releases to determine applicability and impact on the current system
Monitor supplier Coupa system usage and report insights to the P2P Manager III
Collaborate with Procurement, IT, and Finance teams to enhance Coupa capabilities
Provide guidance to support desk team members, ensuring timely resolution of escalations from vendors and end users
Identify and resolve operational bottlenecks proactively
Manage multiple concurrent projects related to supplier enablement, and support operations
Qualification
Required
3-5+ years of experience in procurement operations, supplier enablement, or system support
Bachelor's degree in a relevant field (e.g., Business Administration, Supply Chain, Finance, Information Systems), or equivalent experience in a related role
Strong strategic leadership skills
Proven ability to optimize procurement processes, especially within Coupa
Experience managing hosted and punchout catalog setups and updates
Familiarity with XML/cXML integrations and supplier onboarding workflows
Experience in evaluating enhancement releases and testing system functionality to support those enhancements
Strong communication and stakeholder management skills
Ability to monitor performance metrics and translate insights into operational improvements
Working knowledge of Oracle and other procurement-related technologies
Experience managing escalations and coordinating across cross-functional teams
Preferred
MBA or certifications (e.g., P2P, PMP)
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
The Motley Fool
2026-01-24
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
Company data provided by crunchbase