Civil Division Supervisor jobs in United States
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NEOGOV · 21 hours ago

Civil Division Supervisor

positionLeesburg, VA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$68K/yr - $119K/yr
date2+ years exp

Loudoun County Government is recognized for its commitment to employee satisfaction and excellence in public service. The Civil Division Supervisor will oversee operations and staff in the Clerk of the Circuit Court, ensuring efficient service delivery, training new employees, and managing customer service issues.

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Responsibilities

Supervises program resources; assesses program effectiveness, efficiency, outcomes, and quality; defines goals, objectives, and performance measures for programs; ensures services are provided within standards of applicable regulations, policies and procedures; and identifies opportunities to improve service delivery or documentation
Prepares reports and statistics regarding the Civil Section, accounts for service fees, cash funds, and receipts
Supervises staff, manages staff performance in accordance with county and Human Resources policies. Provides regular feedback, completes appraisals of performance, ensures staff adhere to all applicable policies and procedures of the department and of the county. Ensure staff is trained and certifications are current
Trains Records Office staff. Conducts and documents training with staff of the Records Office. Assists citizens and various legal professionals with transactions. Handles complaints from customers presented in person, over the phone and in writing. Provides solutions to complex customer service issues pertaining to proper filings, fees, policies and procedures. Addresses and responds to customer service surveys
Acts as liaison with the Circuit Court Judicial staff to ensure the docket needs of the judges are met
May perform other essential job functions specific to the position and department assignment

Qualification

Records managementSupervisory experienceData auditingCustomer serviceBachelor's degreeVirginia Master Deputy ClerkVirginia Paralegal Certification

Required

Bachelor's Degree in related field
two (2) years of records management or related experience
equivalent combination of education and experience

Preferred

one (1) year of lead or supervisory experience
Certified Virginia Master Deputy Clerk
Virginia Paralegal Certification

Benefits

Loudoun County Government offers a variety of benefits to both regular full time and part time employees.

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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