Figma · 11 hours ago
Email Marketing Operations
United States
Full-time
Remote
Mid Level
$102K/yr - $238K/yr
3+ years expFigma is a company on a mission to make design accessible to all, and they are seeking an Email Marketing Operations professional to manage their global email program. The role involves overseeing the email production workflow, collaborating with marketing teams, and utilizing AI to enhance operational efficiency.
CollaborationDeveloper ToolsSoftwareUX DesignWeb AppsWeb DesignWeb Development
Responsibilities
Build and maintain a clear, reliable view of our global email calendar across lifecycle programs, product updates, campaigns, and more
Run intake and prioritization processes to help teams plan work, avoid conflicts, and make smarter decisions about timing and audiences
Create clarity and alignment across teams through documentation and processes, especially as our email volume and audience grow
Act as the main point of contact for our email production agency and external vendors, ensuring high-quality work, consistent SLAs, and smooth collaboration
Set standards for how requests are briefed, assets are delivered, QA is performed, and work moves from idea to send
Evaluate where we can use AI and automation to streamline how we produce, review, and schedule emails
Help project manage large cross-functional initiatives and and drive how we report on email campaign impact on a regular cadence to our partners
Qualification
Required
3–5+ years in email operations, marketing operations, lifecycle marketing, or similar roles where production and process are core to the work
Experience with project management tools like Asana, Monday.com, Jira and ESPs such as Braze, Iterable, Customer.io, or similar
Strong organizational and project management skills—you enjoy bringing clarity and order to fast-moving, cross-functional work
Comfortable navigating data, project tools, and workflow systems
Experience using AI tools to streamline manual work or build new workflows
Preferred
Experience managing vendors or production agencies
Basic email HTML/CSS knowledge to support QA
Experience working on global email programs or across multiple regions
Familiarity with lifecycle strategy, segmentation, personalization, or experimentation
Benefits
Health, dental & vision
Retirement with company contribution
Parental leave & reproductive or family planning support
Mental health & wellness benefits
Generous PTO
Company recharge days
A learning & development stipend
A work from home stipend
Cell phone reimbursement
Sales incentive pay for most sales roles
An annual bonus plan for eligible non-sales roles
Company
Figma
Figma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform.
1001-5000 employees
H1B Sponsorship
Figma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (27)
2023 (32)
2022 (35)
2021 (16)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.45BKey Investors
Durable Capital PartnersAndreessen HorowitzSequoia Capital
2025-12-08Post Ipo Equity
2025-07-31IPO
2024-07-17Secondary Market· $700M
Leadership Team
Dylan Field
CEO & Co-founder
Evan Wallace
Co-Founder
Recent News
2026-01-23
Benzinga.com
2026-01-23
Crunchbase News
2026-01-22
Company data provided by crunchbase