South Suburban Park and Recreation District · 13 hours ago
Customer Service Representative
Centennial, CO
Part-time
Onsite
New Grad, Entry Level
$15.70/hr - $20.20/hrSouth Suburban Park and Recreation District is seeking a Customer Service Representative to provide superior customer service. The role involves high public contact, handling inquiries, completing transactions, and ensuring facility safety standards are met.
Recreational Facilities & Services
Responsibilities
Provide superior customer service
Receive and answer inquiries from the public by telephone, via email, or in person on a wide range of District services/programs, rates, policies and procedures
Complete point of sale transactions, handling program registrations, group reservations, passes and collecting admissions
Ensure that facility rules and safety standards are followed
Qualification
Required
Must be at least sixteen (16) years of age for positions at an assigned facility (Recreation Centers, Outdoor Pools, Batting Cages, ProShops, etc.)
Current certifications in AED/CPR and First Aid or the ability to obtain certifications within sixty (60) days of employment
Possess a professional and welcoming demeanor
Has excellent communication, customer service and problem solving skills
Has knowledge of modern office procedures, methods and general office equipment (computer, copier, fax, telephone, etc.)
Will be proficient with applicable computer software applications (Word, Excel, Outlook)
Will have the ability to perform multiple functions at once and the ability to handle the public in a friendly and professional manner
Will provide superior customer service and have the ability to handle customer complaints in a professional manner
Any combination equivalent to: work experience involving assisting the public, general record keeping and/or handling money
Preferred
Spanish speaking a plus
Benefits
FREE use of District fitness centers and swimming pools
Discounts on recreation classes and golf (applicable to employees working 14+ hours/week)
Paid sick leave
Opportunities for training and promotion from within
Flexible schedules
Company
South Suburban Park and Recreation District
South Suburban Parks and Recreation maintains nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 100 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.
Founded in 1959
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cindy Ubben
HR Business Partner
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