Northwestern Medicine · 15 hours ago
Benefits Analyst I, Full-time, Days (Hybrid)
Northwestern Medicine is a leader in the healthcare industry, dedicated to providing competitive benefits and a positive workplace. The Benefits Analyst I will serve as a subject matter expert on organizational benefits, providing analysis, support, education, and training for employees and key stakeholders.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Provide subject matter expertise on all benefit products and services
Provide analytical support and/or analysis of employee benefit plans as needed
Monitor benefits queue within the HR case management tool and identify trends. Handle benefit inquiries and complaints to ensure quick, equitable, courteous resolution
Maintains contact in person, and by phone or mail, with insurance companies, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees
Identify compliance issues/concerns, review plan amendments. Research plan issues and prepare to resolve in accordance with regulations
Remain proficient on legislative and IRS changes relative to plan regulations, procedure changes and mandated disclosures and ensure regulatory compliance not limited to distribution of required notices
Develop and maintain Benefits Communications content for ServiceNow and other intranet related content
Advise and educate employees on plan offerings and communication/support services available
Conduct training sessions including but not limited to New Employee or Physician Orientations, Open Enrollment Info Sessions, Department Meetings, integration educational sessions, and Lunch & Learns
Develop recommendations to establish new plans and/or make needed changes and/or process improvements to the current plan options
Provide advice, training, guidance, to Service Center Reps and HR Business Partners and collaborative support as needed to Payroll, IT & MyNM Service Center and HR Service Line on benefit related issues/concerns
Complete administrator and end user testing as needed for Benefits related system upgrades, integrations and annual Open Enrollment
Provide eligibility file feed support, audit interfaces, systems and benefit events to ensure accuracy, timeliness of payroll deduction if applicable
Complete tasks related to the transition of benefit plans for acquired or merged companies
Coordinate and implement new vendors and/or vendor transitions as needed and provide on-going vendor management support
Support benefit managers to conduct data analysis and work on projects as needed
Carry out special projects/initiatives and benefit related responsibilities as assigned
Qualification
Required
Bachelor's degree in HR, Finance or Business or related field preferred or equivalent experience; AND
3-5 years of experience in HR/benefits management and project management
Demonstrated project management and process improvement skills
Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
Intermediate proficiency with Microsoft Excel, specifically pivot tables and VLOOKUP's
Intermediate proficiency in Microsoft Office Power Point
Demonstrated analysis and problem-solving skills
Strong organizational, time management and prioritization skills
Strong verbal and written communication skills
Ability to handle difficult, sensitive and confidential issues
Ability to travel to various sites as needed
Preferred
Experience in the healthcare industry preferred
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Recent News
2026-01-13
Near North Health
2025-12-01
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